Front Desk Administrative Part Time Position

Milwaukee Area Technical College (MATC) is Wisconsin's largest andmost diverse technical college, offering 170+ high-quality programsthat connect students to a career in as little as one to two years.The college also offers a less expensive path to a four-yeardegree. MATC is transforming lives, industry and our community bypreparing students today for the careers of tomorrow. Together, we aremeeting the needs of the community we shared and committed toeliminating equity gaps in higher education for both students andemployees. We are seeking passionate individuals to join our teamwho shares the same passion in serving this purpose. One (1) part-time vacancy at our Oak Creek Campus, working up to19 hours per week. This isa 43- week position (academic year).

The Administrative Assistant I, provides essential support bymanaging front desk operations, greeting visitors, answering phonecalls, and performing a variety of clerical and administrativeduties to support the department. This includes managing schedules,handling communication, organizing documents, and assisting withday-to-day office operations. The role involves data entry,maintaining filing systems, and coordinating meetings, all whileensuring smooth workflow and efficient office management. Supervision is provided to guide theemployee, with a focus on training and development. The positioninvolves working both independently and as part of a team tosupport staff and achieve goals.

Reception and Customer Service:

Performs front deskoperations, greets and assists visitors in a professional andcourteous manner providing exemplary customer service, answers anddirects incoming calls, takes messages, and ensures timelyfollow-up, and monitors and manages office deliveries and maildistribution.

Administrative Support:

Completes data entry, photocopying, and assists inthe preparation of documents, reports, and correspondence asneeded. Provides administrative support to staff andmanagement, including handling routine inquiries and performingtasks as directed.

Maintains Office and Supplies:

Ensures the office is keptclean, organized, and functional at all times. Performs inventoryof office supplies and requests/orders additional supplies asneeded.

Establishes, maintains, and enhancespositive work relationships with students, staff, faculty, andadministrators.

Maintains informed on emerging technology trends and common userissues in higher education with an emphasis on community Colleges.Performs other related duties within the scopeof the position as required for the efficient operation of thedivision and to support institutional objectives.

Compliance with all state, federal, and accreditationstandards/requirement, as well as all MATC policies andprocedures.

High school diploma orequivalent and a minimum of six (6) months of officeexperience.

High school diplomaor equivalent and one (1) year or more of office experience.

Customer focus

Proficiency in the use of computers and software specific toposition, including Google Suite software.

Ability to work successfully with minimal supervision as anindividual and team contributor.

Ability to establish workflows, manages multiple projects, andmeets necessary deadlines.

This position supports the Child Care ServicesDivision and is available to start immediately.

Work is conducted during scheduled coursehours, Monday - Friday. Salary is determined by years of experience creditand internal salary equity. Milwaukee Area Technical College will notdiscriminate against any employee, applicant for employment,student, or applicant for admission on the basis of race, color,national origin, ancestry, sex, sexual orientation, creed,religion, political affiliation, marital status, parental status,pregnancy, disability, age, membership in any reserve component ofthe armed forces, union affiliation, arrest and conviction record,or any other protected category under applicable local, state orfederal law. Reasonable accommodationswill be provided for qualified individuals with disabilities. Ifyou have a disability and need special accommodation for theapplication process, please contact our office at View phone number on click.appcast.io(Wisconsin Relay System: 711) or email View email address on click.appcast.io .

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