Head of Programme Management

WA-Seattle Nordstrom

As one of the nation's leading treatment providers for eating disorders and mood, anxiety, and trauma-related conditions, we bring innovative, evidence-based, and deeply compassionate care to patients across the country. With multiple locations nationwide and extensive virtual programming, we meet patients exactly where they are and help them move toward lasting recovery.

And as the need for world-class mental health care continues to rise, our commitment is stronger than ever: to expand access, elevate the standard of care, and empower every patient to rebuild their life with dignity and hope.

If you're energized by purpose, motivated by impact, and ready to help transform the future of mental health treatment, you belong here.

The Program Coordinator (PC I, PC II, PC III) is responsible for the direct care of inpatient, residential, and partial hospitalization patients by providing patient supervision and support. The PCs provide structure and boundaries for our patients. They provide bathroom and milieu support as well as contribute to the implementation of therapeutic programming which may include care delivery and program documentation. Be willing and able to work at all ERC Pathlight local sites as assigned

Be compliant with certification and regulatory requirements for each practice location

Maintain a flexible schedule to meet organizational staffing needs

Be available to work weekends and holidays as required

Be available to work on-call shifts based on business needs, in accordance with applicable federal, state, and local labor laws

Milieu Management, including (but not limited to) the following:

Maintains daily program structure by following program schedule

Takes patients out on fresh air breaks and mindful movement exposures

Provides ongoing bathroom monitoring

Participates in all meals and snacks with patients as needed per facility

Provides meal support through coaching and skills per treatment team at eating disorder treatment locations (when not assigned to an eating disorder treatment location, performs other duties as assigned based on program and operational needs)

Provides administrative support as needed around mealtimes

Administrative Support

Complete all appropriate documentation as needed in compliance with standards (some indicated above) including but not limited to patient observations, meals, and events that occur during shift

Provides patient transportation as needed for medical appointments (may vary by location and program)

Supports additional transportation needs, including but not limited to outings, grocery shopping, or other facility needs

May provide support for additional food procurement as needed once per week

High School Diploma or GED (required)

ServSafe certification may be required depending on state and local licensing regulations (required)

High School Diploma or GED (required)

ServSafe certification may be required depending on state and local licensing regulations (required)

Bachelor's degree in behavioral health or related field (required)

• Minimum of six (6) months of experience in a behavioral health or related field (required)
• ServSafe certification may be required depending on state and local licensing regulations (required)
• #comprehensive medical, dental, and vision coverage; Retirement benefits; and tuition reimbursement to help you continue growing in your career.