Program Coordinator, Enterprise Services

Job Description

Job Description

Who we are

 

Community Health Plan of Washington is an equal opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to any actual or perceived protected characteristic or other unlawful consideration.

Our commitment is to:

· Strive to apply an equity lens to all our work. 

· Become an anti-racist organization. 

· Create an equitable work environment. 

About the Role

The Enterprise Services Program Coordinator provides administrative, operational and project coordination support for Enterprise Services programs, projects, procurement activities and vendor oversight initiatives. This role supports project execution by coordinating documentation, scheduling meetings, communicating, reporting and other program activities across the organization.

Essential functions and Roles and Responsibilities:

• Support assigned programs as led by the Director or assigned Program or Project Manager
• Support Vendor Oversight Program and Committee activities
• Maintain standard procedures, templates and project documentation
• Provide coordination and administrative support to procurement activities including RFP distribution, tracking and evaluation activities in collaboration with the Program Manager and stakeholders
• Coordinate, schedule, and support meetings across internal calendars
• Maintain department shared spaces, such as SharePoint sites, MS Teams, and intranet site
• Execute administrative activities in support of projects and programs, including, but not limited to preparing meeting agendas, taking and distributing meeting minutes using technology tools, tracking tasks and deliverables in conjunction with Program and Project Managers
• Identify and implement process improvements
• Collaborate and communicate with internal and external stakeholders
• Support user access and audit activities for confidential systems, following written procedures.
• Other duties as assigned (Essential functions listed are not necessarily exhaustive and may be revised by the employer, at its sole discretion.)

Knowledge, Skills, and Abilities:

• Ability to interpret business & technical information
• Ability to build productive working relationships and provide responsive support to stakeholders
• Skill in scheduling, facilitating, and tracking meetings, action items, and deliverables.
• Proficient with MS Office Suite, including Excel skills
• Ability to coordinate technical projects & programs
• Ability to gather and organize information to meet audience needs
• Excellent oral and written communication skills

As part of our hiring process, the following criteria must be met:

• Complete and successfully pass a criminal background check.

Criminal History:  includes review of criminal convictions and probation. CHPW does not automatically or categorically exclude persons with a criminal background from employment. The applicant’s criminal history will be reviewed on a case-by-case basis considering the risk to the business, members, and/employees.

• Has not been sanctioned or excluded from participation in federal or state healthcare programs by a federal or state law enforcement, regulatory, or licensing agency
• Vaccination requirement (CHPW offers a process for medical or religious exemptions)
• Candidates whose disabilities make them unable to meet these requirements are considered fully qualified if they can perform the essential functions of the job with reasonable accommodation.

Compensation and Benefits:

The position is FLSA Non-Exempt and is (not) eligible for overtime. Based on market data, this position grade is 43N (see full range below) and has a 5% annual incentive target based on company, department, and individual performance goals.

CHPW offers the following benefits for Full and Part-time employees and their dependents: 

• Medical, Prescription, Dental, and Vision
• Telehealth app
• Flexible Spending Accounts, Health Savings Accounts
• Basic Life AD&D, Short and Long-Term Disability
• Voluntary Life, Critical Care, and Long-Term Care Insurance
• 401(k) Retirement and generous employer match
• Employee Assistance Program and Mental Fitness app
• Financial Coaching, Identity Theft Protection
• Time off including PTO accrual starting at 17 days per year
• 40 hours Community Service volunteer time
• 10 standard holidays, 2 floating holidays
• Compassion time off, jury duty pay

Sensory/Physical/Mental Requirements:

Sensory* :

• Speaking, hearing, near vision, far vision, depth perception, peripheral vision, touch, smell, and balance
• General visual acuity or accommodations adequate to process and understand written and chart-based business communications
• Auditory acuity or accommodations adequate to participate in English-language meetings in real-time (in-person and on-line)

Physical* :

• Extended periods of sitting, computer use, talking and possibly standing
• Ability to effectively use common computer-based tools for document creation, data input, and meeting participation

Mental :

• Ability to learn and prioritize multiple tasks at a given time and have the capability of handling demanding situations
• Analytical/problem solving/critical thinking ability

Work Environment:

Office environment Employees who frequently work in front of computer monitors are at risk for environmental exposure to low-grade radiation.