Managing Head of Retail Sales

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.

Pay Range: $71,806 annually - $89,000 (Plus $300/month temporary bonus)

Job Description: Your Piece of the Puzzle

NFM’s Sales Manager is responsible for managing and developing the performance of the sales staff. Their goal is to ensure that the customer sales survey and key results are met.

Job Duties: A Day in the Life

Recruit: Interview and hire sales staff to meet designated staffing levels

Manage: Conduct performance reviews, weekly department meetings, monthly one-on-ones and create staff schedules to meet customer needs

Observe: Monitor sales staff and provide feedback, recognition and coaching to ensure they’re meeting sales performance measures

Coach: Train sales staff on product knowledge and selling skills

Improve: Actively work on process improvements and attend/participate in all scheduled training events

Resolve:Assist sales staff with merchandise questions and issues with external customers

Maintain:Uphold the mission and critical measures of the department, control expenses, turnover and complete staff paperwork accurately and timely

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

Bachelor’s degree in business, sales/marketing, related area or equivalent experience

3 years of supervisory or management experience

2 years of sales experience (retail sales experience in a true selling environment is preferred)

Experience as an NFM shadow trainer preferred. Product knowledge is preferred

PC experience with Microsoft Office proficiency is preferred

Ability to train, coach and develop staff. Excellent communication, customer service and interpersonal skills. Excellent negotiation skills. Decision making, problem solving, and time management skills. Professional appearance, Positive attitude, sense of urgency, desire to grow, team player and caring

English/Spanish bilingual speakers preferred

Depending on division, valid driver’s license and ongoing, acceptable driving record

Ability to work nights and/or weekends. Ability to work night, weekend and/or early morning hours based on business needs

Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

Same day pay - access to your earned pay on-demand, when you need it the most

Competitive pay - generous annual increases up to 7%

Inclusive culture – Because everyone who works or shops at NFM should feel right at home

Health,dental, vision, life Insurance, short and long term disability

Paid holidays (upon hire) and paid time off (after 90 days)

Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)

Virtual and in-person career development opportunities at all levels

Paid community volunteer opportunities

Tuition Reimbursement

You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer

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