Full Time Sales Closer

Unlock Your Sales Potential at AAA Club Alliance! Are you passionate about delivering exceptional service while driving sales success? Join our team and be part of a dynamic retail environment where every interaction counts. AAA Club Alliance is actively hiring for an experienced full-time Tag and Title Clerk! The starting base compensation for this position is $17.18 to $21.97 hourly. Store hours from Monday-Friday: 8 AM-6 PM, Saturday: 8 AM-5 PM; No Sundays!

Full-Time Retail Associates can accrue up to three weeks of paid time off during your first year.

What our Tag and Title Clerks do:

Process driver’s license and vehicle registration applications

Answer and provide guidance to inquiries pertaining to state specific regulations on driver license and/or vehicle titling and registration applications.

Consistently up-sell and cross-sell AAA products such as new memberships, credit cards, and insurance referrals.

Answer incoming overflow calls for Roadside Assistance during peak call volumes, ensuring timely and efficient service delivery.

Serve as backup by assisting in the functions of Cashiering and IDEMIA services if applicable.

Required previous sales and customer service experience, with an ability to drive results and exceed expectations.

Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.

Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.

Ability to successfully complete all required training workshops provided for Title Service Agents.

High school diploma or equivalent required

Ability to successfully complete the On-Line Messenger (OLM) Certification testing within ninety (90) days of receiving system authorization.

Ability to successfully complete the Basic Agent Services Training course within two weeks of hire.

Ability to successfully complete the Advance Agent Services Training course every two (2) years.

Full time Associates are offered a comprehensive benefits package that includes:

Medical, Dental, and Vision plan options

Paid company holidays

Continual learning reimbursement up to $5,250 per year

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

Customer Service