Head of Operations & Business Management

At Larson Capital Management, LLC, we believe success is built by people who are goal-oriented, lead with a servant heart, and demonstrate a warrior spirit in everything they do. As a key member of our leadership team, the Director of Operations will bring energy, initiative, and integrity to their work while supporting both our clients and colleagues through strong stewardship and collaboration.
The Director of Operations is the firm's process architect and operational backbone. Partnering directly with the President, the Director owns the design, documentation, implementation, and ongoing accountability of every process and procedure that runs the business. The Director of Operations drives all operations across the firm, sets the operating rhythm, holds leaders accountable to commitments and timelines, and is the President's most trusted partner in translating strategy into disciplined daily execution. The Director of Operations also extends that same operational rigor outward by coaching and mentoring portfolio company executives. Own the creation, implementation, and ongoing maintenance of process and procedure maps across every function of the firm investment operations, finance and accounting and investor relations.
Ensure that every aspect of the organization operates from documented, written procedures that are accessible, version-controlled, and kept current.
Apply continuous improvement methodologies (Lean, Six Sigma, or equivalent) to eliminate waste, reduce cycle times, and improve quality across all workflows.
Partner with the President to establish and enforce the firm's operating rhythm annual planning, quarterly business reviews, monthly operating reviews, weekly leadership meetings, and daily stand-ups as required.
provide the President with a clear, real-time view of organizational performance against plan.
Driving Firm-Wide Operations

Lead implementation of new systems, tools, and technology that increase operational efficiency and scalability.
Manage vendor relationships and external service providers; Identify operational risk, design controls, and partner with compliance and legal to ensure procedures meet regulatory and fiduciary standards.
Coach and mentor portfolio company executives on operational rigor, performance management, and strategic execution.
help them install written procedures, KPI dashboards, and accountability systems in their own businesses.
15+ years of progressive operational leadership experience, with a demonstrated record of designing, documenting, and implementing process and procedure frameworks at scale.
Proven track record of building a written operating system procedure libraries, SOPs, process maps, RACI matrices, KPI dashboards and driving organization-wide adoption.
Experience reporting to or partnering closely with a President, or Managing Partner as the executor of organizational priorities.
Strong operational and financial acumen; able to read financials, build operating models, and translate strategy into measurable execution.
able to produce clear, concise procedures and policies that people actually use.
Bachelor's degree required; MBA or relevant advanced degree preferred.
Lean, Six Sigma (Green Belt or Black Belt), or other formal process improvement certification.
Prior experience in a private equity firm, professional services firm, or PE-backed portfolio company.
Experience implementing process management or workflow tools (e.g., business process management software, project management platforms, knowledge management systems).
Background in management consulting, internal audit, or operational excellence functions.
Experience standing up an operations function from the ground up in a growing organization.
Competitive base salary commensurate with experience, annual performance bonus, and meaningful long-term incentive participation.
Comprehensive benefits package including health, dental, vision, 401(k) with match, and [other firm-specific benefits].