Head of Programme Management

Job Appointment: Full-Time Work Schedule: Monday - Friday, 8:00 am-5 pm. 1120 SW 5TH AVE, PORTLAND OR 97204 Union Representation: City of Portland Professional Workers (CPPW) Language Pay Premium Eligible: This position may be eligible for Language Pay Differential for qualifying employees Benefits: Please check our benefit tab for an overview of benefits for this position. This role is responsible for overseeing the full lifecycle of community-submitted requests, including intake, eligibility assessment, coordination, project completion, and ensuring efficient delivery and alignment with program objectives.
Create and deliver reports to bureau and city leadership based on analysis.Collaborate with bureaus in the Public Works Service Area (PWSA) to implement process improvements and changes.
An excellent communicator : this position requires being able to communicate complex technical information and ADA requirements to wide variety of audiences, both verbally and in writing.
Innovative : You have an aptitude for continuous improvement and can excel in Change Management. You’ve demonstrated the ability to remain flexible, agile, and calm in a high paced environment that relies on quick and stable decision making.
Problem solver : you will work to review and improve processes with multiple PBOT division which will require creative thinking and excellent problem solving.
Organized :you must have the ability to maintain multiple projects and caseloads. The ADA Curb Ramp Division is part of the Engineering group within the Portland Bureau of Transportation and plays a key role in advancing accessibility throughout Portland. Our team conducts scopes, designs, and inspection of accessible routes in the City of Portland to ensure compliance with federal accessibility standards.
About the Bureau: The Portland Bureau of Transportation is a community partner in shaping a livable city. We plan, build, manage and maintain an effective and safe transportation system that provides people and businesses access and mobility. For more information about the Portland Bureau of Transportation, visit The Portland Bureau of Transportation embraces diversity, models inclusivity, and promotes equity through its service delivery, internal operations, organizational culture, and in its work with partners and the community.
Applicants must specifically address and demonstrate in their supplemental question responses and resume how their education, training and/or experience, meets each of the following minimum qualifications:
Experience managing programs and projects through the full lifecycle, including developing and overseeing scope, schedules, budgets, risks, and deliverables.
Experience building collaborative relationships and engaging diverse stakeholders, including leadership, project teams, technical staff, community members, consultants, contractors, and partner agencies to achieve shared objectives.
Experience monitoring project performance, managing risks and changes, and communicating project status, issues, and recommendations to leadership and stakeholders.
Three (3) year project or program management experience including budget, scope, schedule, risk and change management
A PMP Certification.
Apply online between August 10, 2026, and August 17, 2026. Required Application Materials: Note: Do not include your age, date of birth, or the dates you attended or graduated from school. Only provide this information if it is specifically requested to meet job requirements or to follow federal, state, or local laws or rules.
Optional Application Materials: Veteran’s Preference documents (e.g., Effective January 1, 2026, the State of Oregon law ORS 408.225 - 408.238 is amended to expand eligibility for Veterans’ Preference to current and former Oregon National Guard service members. If applicants are existing state or former Oregon National Guard servicemembers, they are encouraged to attach appropriate documentation to their future recruitment applications.
Update: As of March 3, 2025, if you have already submitted veteran documents and qualified for preference, you do not need to resubmit them for future recruitments.
To update or remove veteran preference for this recruitment or from your profile, contact the recruiter listed in the job announcement.

Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
Do not attach any additional documents. All applications must be submitted via the City's online application process by the closing date and time.
E-mailed and/or faxed applications will not be accepted.
You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting. An evaluation of each applicant's training, paid and unpaid experience, as demonstrated in their answers to supplemental questions and resume, weighted 100%.
Please read the City of Portland Administrative Rule 3.01 for complete information.
Hiring bureau will review and select candidates for an interview.
Veteran Preference
ADA, Pregnancy, and Religious Accommodations
The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.