Head of Operations & Business Management

Benefits:

401(k)

Health insurance

Job Description:

ComForCare Home Care is a franchise of premier in-home care providers. We take time to understand the needs of our clients and work diligently to keep them safe at home. With ComForCare, clients can live independently and continue to do the things they love. As an Operations Manager at ComForCare, you will coordinate staffing schedules, supervise operational teams, implement workflow systems, ensure compliance with regulations, and maintain confidentiality within a home care agency environment.

Learn more about how we show we value our team and why they love working at ComForCare.

Why Join ComForCare:

Treated with respect and dignity

Ongoing training and development opportunities

Flexible scheduling

After 20 years in business, we know the industry better than anyone. Make a meaningful difference by ensuring clients receive timely and appropriate care through effective staffing coordination and operational management, and support team members by providing leadership, training, and a structured work environment, fostering professional growth and enhancing the quality of care delivered.

What we are looking for:

High school diploma or G.E.D. certificate

Minimum of one (1) years experience in staffing and operations or related field

With proven skills in organization, problem-solving, communication, decision-making, and conflict resolution

Add any additional state-regulated minimum requirements.

What you will be doing:

Ensuring client service requests are fulfilled according to the Plan of Care/Aide Care Plan and client preferences

Providing direction and supervision to a team including schedulers, recruiters, and billing/payroll specialists

Implementing and monitoring workflow systems and control mechanisms

Ensuring job performance complies with agency policies, procedures, and regulatory standards

Participating in agency quality improvement activities and attending required meetings and educational programs

By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.