Insurance Estimator for

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.

Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.

Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.

Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.

Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.

Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete.

Requirements

Customer Service Skills

Organization and multi-tasking skills

Good time management

Ability to adapt easily to fast-paced environment

Knowledge of dealing with Insurance partners preferred

Ability to deal with fast-paced environments

Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Core Competencies
Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while ensuring quality standards and effective communication throughout the repair process.

Highest-signal resume keywords

Customer Service Skills

Organization Skills

Knowledge of Estimating Systems

Time Management

Ability to Adapt to Fast-Paced Environments

ATS Optimization Keywords
Hard Skills

Vehicle Repair Process

Damage Evaluation

Estimates Completion

Quality Control

Data Procedure Review

Soft Skills

Multi-Tasking

Adaptability

Industry Keywords

Insurance Procedures

Customer Rights

Repair Techniques

Crash Champions Standards

Tools & Technologies

CCC One

Mitchell

Audatex

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