Head of Operations & Business Management
$140k - $160kBoutique Recruiting
Position Title: Director of Operations
The Director of Operations will play a pivotal role in partnering with the CEO to enhance organizational efficiency within a home automation company. This position requires a strategic leader capable of driving operational excellence while managing a diverse range of responsibilities. The ideal candidate will navigate the complexities of the industry, ensuring that the team remains focused on delivering high-quality service to clients. The challenges include breaking existing habits within the team and establishing effective systems to streamline operations. The Director will be instrumental in shaping the company's future and fostering a culture of innovation and customer service excellence.
Director Of Operations Responsibilities
Coordinate parts delivery to technicians and maintain schedules
Oversee inventory management and establish an efficient inventory system
Manage team morale and conduct regular check-ins
Utilize network management software to ensure proper installations
Facilitate hiring, coaching, and performance management
Monitor and prioritize client issues and manage maintenance schedules for company vehicles
Collaborate with partners to ensure successful project execution
Director Of Operations Requirements
10 years of experience in home automation, including installation and maintenance
2+ years of operational or leadership experience in a service business
Ability to communicate effectively with construction trades for installation purposes
Experience with network management systems such as Cisco Meraki
Proficient in automation software, including Crestron and Control4
Strong capability to drive efficiency in sales, costs, supplies, and operations
Possession of a valid driver's license and access to a personal vehicle
Bachelor's degree is preferred
Potential for ownership or equity opportunities
Company phone or stipend of up to $100 per month
Comprehensive medical benefits with 100% coverage after six months
22 days of vacation, sick, and personal days combined
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Vacancy posted 3 days ago
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