Recruiter, Customer Service Recruiting

At Encore Fire Protection we are proud to be the East Coasts largest full-service fire protection company serving over 90000 customers from Maine to Louisiana . Our team of more than 2400 dedicated employees provides customized fire protection solutions that protect lives and property every day .

Our mission To be the best fire protection company the industry has ever seen.
The New Hire Coordinator is responsible for managing the onboarding process for all new hires across all Encore Fire Protection locations. This role serves as a critical bridge between new employees hiring managers and internal departments to ensure a smooth consistent and engaging onboarding experience. The ideal candidate will have strong organizational skills attention to detail and the ability to manage multiple onboarding timelines simultaneously while helping to shape and scale onboarding programs across regions.
Partner with hiring managers Talent Acquisition IT Payroll and other departments to ensure timely and accurate onboarding coordination
Schedule and deliver onboarding presentations and ensure new hires receive consistent and engaging experience across all locations
Monitor onboarding tasks in HR systems (e.g. Arcoro Sage HubSpot Dayforce) and ensure completion of all pre-employment steps background checks and documentation
Serve as the sole owner of new hire data entry and setup across multiple HRIS systemsincluding Arcoro Sage and Dayforceensuring each systems specific requirements are met. Maintain full responsibility for accuracy and data integrity across all locations throughout the onboarding process
Act as the primary point of contact for new hires coordinating all onboarding logistics including system access benefits enrollment tax forms I-9 completion and other documentation while following up regularly to ensure timely and accurate completion
Continuously improve the onboarding experience by gathering feedback and implementing scalable improvements with the help of your lead and manager
Serve as the primary resource for all onboarding-related questions from new hires and internal stakeholders
Assist in developing onboarding content and communications including welcome materials and company culture touchpoints as needed
Bachelors degree in Human Resources Business Administration or a related field preferred

• 3 years of experience in onboarding project coordination or employee lifecycle administration
• Experience supporting onboarding across multiple locations or business units
• Strong communication and presentation skillscomfortable leading sessions for groups of new hires
• Proficient in HRIS platforms (e.g. Arcoro Dayforce Sage) and Microsoft Office/Google Suite
• Demonstrated passion for process ownership and improvement with an entrepreneurial mindset and a drive to enhance systems and workflows

Experience supporting employees in a multi-location field-based or rapidly growing organization
Construction skilled trades field services or a similar operational environment

A track record of improving HR processes documentation or employee-facing resources
Experience in Dayforce HRIS

#Compensation commensurate with your experience with the opportunity to earn performance-based bonuses tied to your personal effectiveness and contributions to the team.

• Flexible Dress Code : Upon joining youll receive branded Encore swag and we believe in dressing for the objective not the occasion. Most days you can enjoy a casual work environment but well dress up when the situation calls for it.
• Youll have the space to share your ideas and help shape a company that is constantly growing.
• Access to leading-edge web-based productivity tools.
• Comprehensive medical dental and vision coverage through Blue Cross to keep you and your family healthy.
• Retirement Planning : Participation in our Fidelity 401(k) plan with a company match helping you save for your future.
• Life Insurance : Company-paid life insurance policy of $50000 to give you peace of mind.

Encore Fire Protection is an Equal Opportunity Employer.
Encore Fire Protection is an E-Verify Employer.
As an EEO/AA employer Encore Fire Protection considers applicants for employment without regard to and does not discriminatebased ongender sex sexual orientation gender identity national origin age race protected veteran status disability or any other legally protected status.
At Encore Fire Protection we protect people and property and that starts with how we treat each other. All qualified applicants will receive consideration for employment without regard to race color religion sex (including pregnancy childbirth and related medical conditions) sexual orientation gender identity national origin age disability veteran status status as a protected veteran genetic information or any other characteristic protected by applicable federal state or local law. If you need a reasonable accommodation at any point during the application or interview process please let us know at .