Customer Service Officers

Lincoln Store

Are you a high-energy retail or service sales professional looking for your next challenge? As a Customer Solutions Specialist, you’ll guide customers through their service visits and introduce them to accessories, upgrades, and packages that enhance their RV lifestyle. This is a fast-paced, customer-facing role with clear goals, commission opportunities, and a path to long-term career growth. Target earnings: $60,000–$80,000+, based on performance.

Deliver a smooth, engaging service experience that builds trust and drives return visits

Identify and recommend service bundles, accessories, and upgrades aligned with customer needs and RV usage

Convert service visits into long-term relationships and added sales opportunities

Achieve and exceed monthly sales targets through high-quality customer interactions

Welcome and assist customers during service check-ins and walk-ins

Accurately quote prices and book service appointments

Keep customers informed on their unit’s progress and any new opportunities

Maintain timely and professional communication throughout the customer journey

Use CRM and scheduling tools to track leads, appointments, and service outcomes

Support team members and participate in ongoing sales and service training

Retail or service sales experience (automotive, powersports, or outdoor gear is a plus)

Highly motivated by commissions and performance-based pay

Availability to work Saturdays

Demonstrate behaviors consistent with the Company’s Vision, Mission, and Value in all interactions with customers and co-workers

Meet or exceed monthly service-related accessory and upgrade sales goals

Maintain strong NPS (Net Promotor Score) through clear, positive communication

Drive repeat business through excellent service and follow-up

Minimize scheduling errors and ensure smooth service transitions for customers

Contribute to a high-performing, team-driven culture within the service department

Product training and sales coaching

CRM and scheduling software

Clear commission structure and earning potential

We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.

We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Comprehensive benefits package including medical, vision, dental, and other supplemental coverages

Company-paid life insurance

Gym membership reimbursement

Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV, and specialty insurance products

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Bish’s RV honors our military service members, veterans, and their family members by being a military friendly workplace.