Client Service Rep - Part Time

Job Description To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
Responsibilities Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapting to evolving technologies
Effective skill exercising sound judgment and making informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours Available Monday - Saturday, hours based on business needs.
Part‑Time hours are typically 20-25+ hours a week. (Please note, during training longer hours will be required).
Location Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
Accommodations If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io . This team cannot provide any information on job postings or application status.
Job Info Job Identification 30746
Job Category Branch Operations
Posting Date 06/11/2026, 07:05 PM
Apply Before 06/26/2026, 03:59 AM
Degree Level No Formal Education
Job Schedule Part time
Job Shift Shift Work
Targeted Salary Range $20.82 - $24.19 hourly
All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

#J-18808-Ljbffr Navy Federal