Phlebotomist - Primary Care Clinic

CHARLES HEALTH SYSTEM

Phlebotomist Laboratory, or Family Care/Ambulatory Care Clinic Creating America’s healthiest community, together. In the spirit of love and compassion, better health, better care, better value Laboratory: The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. Clinic: Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women’s Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care. The Phlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. Charles Health System. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate. Charles Health System and external customers/clients/potential employees. Manages facilitation and consensus building among health care professionals and agencies and achieves expected results. Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC. Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers. Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients. Assists in special projects as needed. Provides and maintains a safe environment for caregivers, patients, and guests. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Additional Duties for Laboratory Phlebotomists: Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day. Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Adrenal Study blood collections MRI pediatric blood collections Lumbar Puncture blood collection Bone Marrow collections Legal blood collection with law enforcement Arterial blood collection. Performs AHA BLS when asked to participate in the rotation by an RN or MD. Manages multiple patient types including but not limited to confused, combative, upset, intubated, restrained, psychiatric emergency services on-site and off-site, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing. Charles Health System policies and procedures. Includes collecting payments from patients for specialty kit draws. Researches tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement and allows the patient to make decisions as to whether to follow through with lab services based on current guidelines before tests are drawn. Required: High school diploma or GED

LICENSURE/CERTIFICATION/REGISTRATION:

Required: AHA Basic Life Support for Healthcare Provider certification. Phlebotomy certification through a St. Charles Health System approved accredited agency is highly preferred. ASCP, NCA, NCPT, and phlebotomy specific military training programs. Previous direct patient care experience (preferably Lab experience) and/or college science background.

PERSONAL PROTECTIVE EQUIPMENT:

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. Charles Health System driving requirements. Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels. Rarely (10% - 25%): Climbing stairs, lifting 25-50 lbs, carrying 25-50 lbs, pushing/pulling 25-50 lbs, and operation of a Motor Vehicle. Rarely (10% - 25%): Wet/slippery areas and chemical solutions. Risk for Exposure to BBP Caregiver Type: Shift:

PHLEBOTOMIST

includes every other weekend and holidays Shift Start & End Time: