Spa Concierge/Hospitality

Four Seasons Hotel At The Surf ClubFour Seasons is powered by our people. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. Oceanfront elegance within an iconic social club setting. From the moment it first opened its doors on New Year's Eve 1930, The Surf Club has hosted history. It is here that you will find Four Seasons Hotel at The Surf Club. An icon in the Miami Beaches, located near Sunny Isles, this beachside hotel brings a new era of luxury, with celebrated dining and a world-class spa, to its Surfside shores.About the RoleRespond to a wide variety of residence requests by accurately assessing their needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction.What You Will DoHandles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves complaints; assists residences in all inquiries in connection with residential and hotel services, hours of operations, key personnel, etc. Assure information for restaurants, museums, attractions, maps, and other local attractions are updated and current. What You BringHigh School Diploma; College Education beneficialExperience in guest service preferred.Ability to read, write and speak English.What We OfferCompetitive salary, wages, and a comprehensive benefits packageExcellent training and development opportunitiesComplimentary accommodation at other Four Seasons Hotels and ResortsComplimentary dry cleaning for employee uniforms401(k) retirement planComplimentary parkingPaid time off and holiday paySchedule & HoursFull Time, Fully FlexibleFour Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.