HR Generalist - Employee Relations & Recruiting

About TaskUs TaskUs is a provider of outsourced digital services and next‑generation customer experience to fast‑growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud‑based infrastructure, TaskUs serves clients in the fastest‑growing sectors, including social media, e‑commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. The "pay scale" provided is a good faith estimate of the range the employer reasonably expects to pay for the position at the time of hire. Benefits medical, dental, and vision insurance

paid time off including vacation, sick leave, and holidays

Application Window This position is expected to remain open until 09-29-2026. Job Description What can you expect in a “HR Generalist” role with TaskUs: The HR Generalist will report to the HR Manager. In this role, you will be an integral part of the HR team assisting with Employee Relations and special projects. At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride.

Responsibilities and Duties Develop human resources solutions by collecting and analyzing information and recommending courses of action.

Improves manager and employee performance and experience by identifying problems and evaluating potential solutions.

Oversees and completes special projects to include setting timelines, coordinating with appropriate parties. Prepares reports by collecting, analyzing, and summarizing data and trends.

Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation including anticipating, enforcing, and advising management on needed actions.

Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.

Ambassador Project RC‑2 Review and file new hire paperwork in collaboration with our payroll and legal vendor.

Administer our Employee Satisfaction Survey.

Address any employee relations, employee concerns, and/or disciplinary or performance issues as they arise.

Update/revise employment policies and procedures as required by law or necessary for the business.

Maintain a positive culture by managing the day to day office tasks as needed.

Issue any administrative related document in regards to Covid19, Government related certificate, office or business‑related documents in alignment with the Colombian Law.

Review and approval of HR applications.

Glowstick Required Qualifications Bachelor’s degree in Human Resources, Business Administration, Finance OR equivalent work experience.

hourly population and/or call center experience highly preferred.

Experience with HRIS systems, Reporting, HR practices/Procedures, Benefits and Compensation will be considered also a plus.

Great level of English.

Education / Certifications Bachelor’s degree in Human Resources OR equivalent work experience

Work Location / Work Schedule / Travel Office Based - New Braunfels, TX. Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.

DEI In TaskUs we believe that innovation and higher performance are brought by people from all walks of life.

If you need reasonable accommodations in any part of the hiring process, please let us know.

We celebrate and support diversity;