Architecture / architect

We are seeking experienced and highly skilled IT Solution Architect to join our Monitoring and Event Management Design Team. The successful candidate will be responsible for designing and implementing enterprise monitoring and observability solutions that ensure the performance, health, resiliency, and availability of IT assets. Lead the design and implementation of enterprise monitoring, observability, and event management solutions.

• Collaborate with MEMD design leads across various domains including Event Management, Function Apps, Azure Monitor, App Dynamics, Grafana, ThousandEyes, and more.
• Develop and sustain observability and monitoring standards aligned with enterprise architecture.
• Design monitoring services for applications across SAAS, IAAS, and PAAS platforms.
• Engage with business units to gather requirements and deliver cost-effective monitoring solutions.
• Perform day-to-day design activities and plan for software and automation upgrades.
• Bachelor’s degree in IT /Computer science/Engineering, or related field.
• 5+ years of experience in IT monitoring or related technical roles.
• Proven ability to analyze and resolve complex application and infrastructure issues.
• Extensive experience in alert integration into ServiceNow ITOM.
• 3+ years of experience with IT architecture role and deep understanding of monitoring and application performance management.
• Experience in DevOps and programming languages: Python, PowerShell, C#, JavaScript, SQL.
• Knowledge of proactive monitoring using Azure services, telemetry, and synthetic transactions.
• Understanding of network architecture and security: ServiceNow), and compliance processes.