Technology Technical Communicator

Technical Writer

Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

In this exciting role as a Technical Writer, you will produce customer-facing product documentation, including but not limited to user guides and instructions for use (IFUs). This includes labeling for both clinicians and patients that accompany medical device products that conform to the Medtronic documentation and quality assurance standards. Projects include new product development as well as sustaining activities/legacy document maintenance for various products produced by the Cardiovascular portfolio.

You will identify document requirements, collect inputs from cross-functional technical staff, and distill this technical information into detailed, accurate content for manuals and/or web-based documents for technical and non-technical users.

Plan, research, develop, and write medical device labeling, and manage labeling deliverables as part of cross-functional project teams under general supervision.

Write clear, simple content that speaks to customers in their own language. Understand the impact of localization on English content and writing for a global audience.

Effectively communicate the appropriate level of detail based on technical and customer requirements.

Coordinate IFU release in the Product Lifecycle Management system (Windchill, Agile PLM, and Azure DevOps).

Understand how regulations, laws, and standards influence content design.

Understand and adhere to all quality management system documents and product commercialization procedures applicable to labeling development.

Manage multiple projects and communicate status proactively. Successfully negotiate project schedules, plans, and milestones.

Contribute to time and cost estimates for labeling deliverables for project teams.

Develop documentation for regulatory submissions and maintain design documentation to support quality and regulatory process requirements.

Assist in providing documentation for CAPAs, and departmental and business-unit audits.

Participate in department and business-unit initiatives.

Bachelor's degree

Minimum of 2 years of communications, labeling, and/or technical writing experience

Advanced degree with 0 years of communications, labeling, and/or technical writing experience

2+ years of experience as a technical/medical writer in the medical device, scientific, or other regulated industry

• Experience creating content for software or apps and managing software documentation projects
• Experience using application lifecycle management software (for example, Azure DevOps)
• Understand industry trends in technical communication, information architecture, and content development
• Exceptional writing and communication skills
• Experience working with cross-functional project teams
• Experience authoring in XML within a content management system (for example, Author-it, Paligo, MadCap)
• Ability to work effectively across disciplines to implement creative solutions to complex problems
• Knowledge of Medtronic products and quality systems
• Knowledge of software technologies used for writing, publishing, and document control
• Knowledge of structured writing and minimalism

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) Medtronic offers a competitive salary and flexible benefits package. They share in the success they help to create. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).

Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.