Head of Operations Management (m/w/d)

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Spends the majority of the day in the field with frontline employees.
Regular review of best practices to enhance daily performance
Actively practice and seek feedback on coaching conversations.
Documents and maintains records required by regulatory agencies such as the Department of Transportation.
Reviews and audits documentation related to route operations daily (e.g., Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.
High School Diploma (accredited) and two (2) years of relevant work experience.
Successful completion of the WM Operations Manager Trainee program

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
Minority/Female/Disability/Veteran