Fulltime Dispatcher

Why Join Us? We're committed to supporting our team members with benefits that match our values of safety, service and stability. Here's what you can expect:
Competitive salary
401(k) with 6% company match
Health and vision insurance
Company paid dental insurance
Company paid AD&D and life insurance
Paid time off with rollover hours
Referral bonus programs
Job Summary Pico Propane, a Meritum Energy Holdings Company, in Fort Lauderdale, FL, is seeking an experienced dispatcher to join the team! The Dispatcher’s primary responsibility is to ensure all equipment, personnel, and infrastructure is scheduled for propane equipment installations and service appointments.
Duties / Responsibilities Schedule deliveries for customers and provide instructions to drivers and service technicians in a timely, efficient manner
Review routes, monitor and adjust routes as needed
Daily review of customer accounts due for delivery
Respond to customer inquiries, address concerns, and assess overall satisfaction
Ensures timely communication of delivery orders by maintaining open lines between management and drivers
Keep customers updated with delivery status
Create new delivery orders for skipped orders as needed
Review driver tickets to ensure all customer accounts are billed for gas delivery
Identify equipment and tank needs
Follow position specific processes, procedures, and safety protocol to include wearing appropriate PPE
Provide excellent customer service
Perform other general duties as assigned
Qualifications: Education and Experience High school diploma or equivalent
At least one (1) year of dispatch experience in the propane and oil industry
Required Skills / Abilities Knowledge of dispatch scheduling practices and logistics coordination.
Ability to provide excellent customer service
Must possess strong written and verbal communication skills
Ability to read a map and familiarity with the county and surrounding cities
Must be proficient in the current Microsoft Office Suite
Physical Requirements The physical requirements described here are representative of those that must be met by the incumbent to successfully perform the essential functions of this job.
Prolonged periods sitting at a desk, using a phone, and working on a computer
Must be able to lift up to 30 pounds as needed in order to safely assist with duties around the office and/or plant as needed
Must pass a pre-employment screening and background check
Meritum Energy Holdings is an equal opportunity employer to all qualified applicants regardless of age, color, national origin, citizenship status, physical or mental ability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status with regard to public assistance, status as a disabled veteran and/or veteran of the Vietnam War Era or any other characteristic protected by federal, state, or local law.
Position Type: Full Time

#J-18808-Ljbffr Pico Propane