Head of Operations & Business Management

Koniag Operations Services LLC, a Koniag Government Services company, is seeking an Operations Manager with a Top-Secret Security clearance to support KOS and our government customer in Arlington, VA. This position is for a Future New Business Opportunity.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Direct and manage all operations and maintenance (O&M) support services for a large, complex government facility

Serve as the primary point of contact and liaison between KOS, subcontractors, and government client representatives

Commit and allocate contractor labor force, resources, tools, materials, parts, and equipment to meet contract requirements and service level agreements

Develop, implement, and monitor operational strategies, policies, and procedures to ensure efficient facility operations

Oversee multiple functional areas including custodial services, maintenance, logistics, supply management, and support services

Manage operational budgets, track expenditures, and ensure cost-effective utilization of resources while maintaining quality standards

Ensure full compliance with all contract specifications, government regulations, safety standards, and quality control requirements

Conduct regular facility inspections and operational assessments to identify improvement opportunities and ensure contract compliance

Develop and maintain comprehensive staffing plans to meet operational demands and contract obligations

Coordinate emergency response procedures and manage crisis situations affecting facility operations

Prepare and present operational reports, performance metrics, and status updates to senior management and government clients

Identify and implement process improvements to enhance operational efficiency, customer satisfaction, and service delivery

Manage contractor and vendor relationships to ensure timely delivery of services and materials

Associate's degree in Facilities Management, Business Administration, Operations Management, or related discipline; OR equivalent specialized training/certifications in operations and maintenance support services and/or facilities management

Minimum of 15 years of experience in operations and maintenance (O&M) support services and/or facilities management

Minimum of 5 years of experience providing operations management services to large facilities or complex operations

Proven leadership and management experience with the ability to commit labor force and resources to meet contract requirements

Extensive knowledge of facilities management principles, operations and maintenance procedures, and industry best practices

Strong strategic planning and operational execution abilities with experience managing large-scale facility operations

Exceptional communication skills – both written and oral – with the ability to effectively interface with government clients, senior management, and diverse stakeholder groups

Comprehensive understanding of contract management, including CFS requirements, compliance obligations, and performance metrics

Strong financial acumen with experience managing operational budgets, cost controls, and resource allocation

Strong organizational and time management skills with the ability to prioritize competing demands and manage multiple projects simultaneously

Knowledge of OSHA regulations, safety standards, and environmental compliance requirements

Proficiency with facility management systems, computerized maintenance management systems (CMMS), and Microsoft Office Suite

Detail-oriented with a commitment to quality, accuracy, and continuous improvement

Active Top-Secret clearance in good standing

Bachelor's degree or higher in Facilities Management, Engineering, Business Administration, or related field

Professional certifications such as Certified Facility Manager (CFM), Facility Management Professional (FMP), or Project Management Professional (PMP)

Experience managing government contracts, particularly in DoD or federal agency environments

Knowledge of Federal Acquisition Regulation (FAR) and contract compliance requirements

Experience with Lean Six Sigma or other process improvement methodologies

Prior military facilities management or base operations experience

Advanced security clearance eligibility (TS/SCI)

Experience with energy management, sustainability initiatives, and green building operations

Our Equal Employment Opportunity Policy

The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. Equal Opportunity Employer/Veterans/Disabled.