Casino Development Host
Churchill Downs
Headquartered in Louisville, Kentucky, Churchill Downs Incorporated has expanded through the development of live and historical racing entertainment venues, the growth of the TwinSpires horse racing online wagering business and the operation and development of regional casino gaming properties. We believe diversity is a mindset that drives excellence. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
Are you a people person who thrives on energy, fun, and unforgettable experiences? Owensboro Racing & Gaming is seeking a Player Development Host to be the ultimate VIP ambassador! In this role, you’ll build lasting relationships with our guests, throw epic events, and help make every visit a winning experience. If you’re passionate about hospitality, love the thrill of the gaming world, and know how to make someone’s day, you belong with us!
Join Owensboro Racing & Gaming and become part of a vibrant team that thrives on excitement, connection, and exceptional guest service.
Serve as the primary point of contact for players, ensuring outstanding service and timely response to inquiries.
Plan and host player events, tournaments, and promotions to drive excitement and participation.
Monitor player activity and engagement trends to identify outreach opportunities and player preferences.
Partner with the marketing team to develop appealing player promotions and communication materials.
Educate guests on available services, promotions, and loyalty programs.
Work flexible hours including weekends, nights, and holidays.
Strong problem-solving skills and customer-service mindset.
High school diploma or GED required.
Degree in hospitality, marketing, or a related field is preferred.
Previous experience in customer service, hospitality, or gaming is strongly preferred.
Flexibility to work various shifts, including weekends, nights, and holidays.
Churchill Downs Incorporated (“CDI”) (Nasdaq: CHDN) has been creating extraordinary entertainment experiences for over 150 years, beginning with the company’s most iconic and enduring asset, the Kentucky Derby. Headquartered in Louisville, Kentucky, CDI has expanded through the acquisition, development, and operation of live and historical racing entertainment venues, the growth of online wagering businesses, and the acquisition, development, and operation of regional casino gaming properties.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
We believe diversity is a mindset that drives excellence. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.
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