Head of Operations Management (m/w/d)

Job Description Job Title: Operations Manager
Reports To : Site Manager
Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn employs 6,500 across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024.
The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together, these initiatives position the company as a leader for innovation in the 21st century.
Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods.
Lead daily operations of the repair and refurbishment plant, directly managing Production and Warehouse Supervisors to ensure seamless execution from receiving to delivery. As a cross-functional operational leader, this role focuses on site-wide resource optimization and infrastructure efficiency across multiple customer accounts, ensuring all projects meet Customer turnaround time and strategic goals through leadership and robust teamwork.
Review daily, weekly, and monthly production plans with Production Planning
Lead root cause analysis and continuous improvement initiatives to address any performance gaps in KPIs
Direct warehouse strategies to ensure inventory integrity and optimized space utilization, supporting the material flow requirements for all production lines.
Ensure compliance with process, 6S culture, ESD, ISO, safety, and client audits
Mentor production and warehouse supervisors and workforce optimization to drive accountability and cross-training.
Leverage WMS/ERP systems and data analytics to optimize inventory flow, monitor production efficiency, and generate operational reports.
Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Supply Chain, Business/Operations Management, or related technical field.

5+ years of experience in operations management within electronics repair & refurbishment or manufacturing is preferred

• Strong knowledge of warehouse management and production processes.
• 30+ operators and multiple supervisors/leads) and driving performance.
• Proficient in WMS/ERP systems and advanced Excel (e.g., Pivot Tables, VLOOKUP) to manage operations and reporting.

Manufacturing/repair facility environment with noise and ESD-controlled areas.
Ability to stand and walk for extended periods during floor supervision.
Occasional lifting of materials (up to 25 lbs).
Frequent movement between office, production, and warehouse areas.

Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in
employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.