Head of Programme Management

ServiceTitan Program & Integrations Manager

The ServiceTitan Program & Integrations Manager coordinates ServiceTitan adoption across the organization, providing hands-on implementation and integration support alongside ongoing user training and feature adoption programs. You will own new partner onboarding and system integrations, maintain platform standards, and ensure all partners achieve maximum value from ServiceTitan through effective training, adoption programs, and consistent support. This is a high-travel, field-facing role for someone who is technically sharp, operationally minded, and energized by helping partner teams get more out of the tools they use every day.

Integration & Implementation

Program Management & Feature Adoption

Bachelor's degree in project management, technology, or a related field

• 4+ years of experience in project management, software implementation, or software support roles
• Proficiency in data cleanup, maintenance practices, and user role and permission management within ServiceTitan
• Proven ability to manage complex, multi-party implementation projects and deliver results on time
• Excellent communication, training delivery, and organizational skills
• Strong collaborative relationship-building skills across diverse internal and external stakeholders
• Familiarity with KPI tracking and data-driven decision making
• High willingness to travel to partner company locations across the platform

Legacy Service Partners (LSP) is a national leader in residential HVAC, plumbing, and electrical services. Since 2021, we've partnered with over 30 local brands across 16 states and we're growing fast. We exist to serve our partners and fuel their success: providing the resources, infrastructure, and expertise that help local brands better serve their employees, customers, and communities. We Win Together, Today Not Tomorrow, Performance Not Politics. That means performance pay tied directly to results, real benefits you'll actually use including fully employer-paid medical, dental, and vision options, a 401(k) with company match, and continuous investment in your growth through training and education stipends.