Head of Operations Management (m/w/d)

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!About MicrobacMicrobac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.Job SummaryMicrobac is seeking a strong, experienced leader to stabilize and drive performance across laboratory operations. The Operations Manager will be responsible for leading department managers and supervisors, ensuring clear expectations, consistent execution, and a culture of ownership across the site. This individual will partner closely with leadership to prioritize work, remove obstacles, and ensure critical operations continue to run smoothly. While laboratory experience is valuable, success in this role will be driven by leadership capability, sound decision-making, and the ability to manage and develop teams effectively.Essential FunctionsOversee and coordinate daily laboratory operations to ensure efficiency, consistency, and adherence to established procedures.Lead, develop, and manage Department Leads (Client Services, Food Department Managers, Environmental Department Managers), promoting high accountability and high performance.Plan and allocate resources, including personnel, scheduling, and workflow management.Identify and implement process improvements to enhance team collaboration and operational effectiveness.Ensure compliance with organizational policies, safety standards, and regulatory requirements.Monitor performance metrics, analyze trends, and implement corrective actions as needed.Serve as a primary point of contact for clients regarding operational matters, ensuring clear communication, timely updates, and a high level of service.Oversee inventory, equipment utilization, and supply chain coordination to prevent disruptions.Oversee facility maintenance: schedule repairs and preventative maintenance appointments from the facility and various lab equipment.Assist all departments as needed, include Client Services, Field Services, and Testing Departments.Drive a culture of continuous improvement, accountability, and operational excellence.Minimum QualificationsDemonstrated experience in operations management, team leadership, or a related field.Bachelor's degree in the chemical, environmental, biological, or related field.Ability to manage multiple priorities in a structured, deadline-driven environment.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee will be in a general office environment.Refusal to submit to testing will result in disqualification of further employment consideration.Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.