Head of Project Management

Position Summary

We are seeking a Project Manager to support customer onboarding and implementation projects within the Professional Services team. This role will work closely with Rallyware Business Solution and Technical Solution Consultants, as well as customer project and technical teams, to coordinate onboarding activities and ensure successful implementation delivery for enterprise clients.

Key Responsibilities

Manage customer onboarding and implementation projects from kickoff through go-live

Coordinate activities across Rallyware consultants, internal stakeholders, and customer teams

Maintain project plans, timelines, status updates, and project documentation

Drive cross-functional coordination to ensure alignment between business and technical workstreams

Track risks, dependencies, escalations, and action items to support smooth project execution

Facilitate project meetings, communicate progress updates, and manage stakeholder expectations

Support launch coordination, incident management, and post-launch follow-ups

Ensure proactive, transparent communication throughout the project lifecycle

Required Qualifications & Skills

3–5 years of project management, onboarding, or implementation experience

Experience working with enterprise customers in Professional Services, SaaS, or consulting environments

C1+ English proficiency with strong written and verbal communication skills

Excellent stakeholder management, client-facing communication, and presentation skills

Strong prioritization, organizational, and time management skills

Experience coordinating cross-functional business and technical teams

Knowledge of Agile project management methodologies

Strong strategic thinking, problem‑solving, and critical thinking abilities

Experience with risk identification, assessment, mitigation, and escalation management

Ability to make confident decisions under pressure and manage competing priorities

Strong negotiation, alignment, and conflict resolution skills

Experience managing deadlines, delivery milestones, launch coordination, and incident management

Ability to communicate effectively with both technical and non‑technical stakeholders

High level of ownership, accountability, and attention to detail

Experience with tools such as Jira, Confluence, Smartsheet, Asana, or Microsoft Project

Preferred Qualifications

PMP, Scrum, or other project management certification would be a plus

Experience supporting enterprise software implementations or SaaS onboarding projects

Experience working with customer project and technical teams in cross‑functional environments

We offer

People-oriented management without bureaucracy.

Friendly and engaging professional team.

Opportunities for self‑realization, career, and professional growth.

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