Head of Project Management (Remote)

Project Manager
At Hays, we believe in being lifelong partners - to our people as well as our customers. With over 50 years of business success, we have a reputation as the world leader in specialist recruitment and workforce solutions. But joining Hays isn't just about being part of a global business leader, it's about making a difference in the world of work.
Equipped with the skills, solutions, and technological capabilities of a true leadership partner, you'll put our customers at the heart of everything you do. We deliver holistic workforce solutions, including RPOs and MSPs, to solve the challenges our customers face today, tomorrow and in the future.
To support you in providing the advice, insights, and expertise our customers need to navigate a more complex world of work, we continually invest in your training and development and offer a rich variety of career opportunities across the globe.
we offer remote, hybrid and office working options and encourage our colleagues to bring their authentic self to work.
A career at Hays means working with skilled people from diverse backgrounds who are encouraged to think beyond, building partnerships across regions while united by the Hays spirit and guided by our belief to always do the right thing.
We're believers that personal growth leads to professional progression. Our open and accessible managers support you throughout your career, making sure you feel heard, valued and set up to succeed.
We give you firm foundations for your career, and the speed you can move forward is determined by your performance.
Joining Hays means joining a business that's going places. At Hays Enterprise Solutions, we design and deliver workforce solutions that help organizations thrive. Act as catalysts to help clients transform how work gets done
As an Implementation Project Manager, you will lead the end-to-end deployment of customized workforce solutions, including MSP, SOW, RPO, and MSP/SI programsdelivered individually or as blended models. You will own the full project lifecycle, ensuring each solution meets client objectives, operational requirements, and success criteria.
Serve as the primary point of contact throughout the implementation
Oversee deployment of Hays' proprietary technology (e.g., You will work closely with SMEs, operations, IT, and client teams to ensure every workstream is aligned and successfully delivered.
Reports to: Head of Project Services
Deliver Efficient, Compliant, and High-Quality Implementations
Lead project workstreams: Apply structured project methodology: Deliver complex projects using Prince II or similar frameworks.
Drive process definition & solution design: Lead workshops, analyze requirements, and translate them into actionable deliverables.
Present proposed solutions, configurations, and plans for approval.
Manage system setup & configuration: Coordinate configuration of Hays' technology and third-party solutions, ensuring alignment with client requirements.
Lead configuration execution: Support UAT: Facilitate testing, oversee issue resolution, and ensure systems meet performance expectations.
Support data migration: Coordinate data collection, validation, integration, and issue resolution.
Manage change requests: Evaluate impacts, document decisions, and secure approvals.
Document requirements: Maintain accurate and current business/functional requirements with full version control.
Serve as project escalation point: Ensure full compliance with legal and regulatory requirements.
Maintain high standards of data accuracy and system integrity.
Identify and drive system and process improvements.
Support user readiness through training coordination and adoption planning.
Service Delivery Support
Partner with the Service Delivery Leader to ensure readiness for go-live and post-launch success.
Coordinate with development, operations, and technical teams on system updates and enhancements.
Promote use of self-help tools, documentation, and training resources.
Contribute to the creation of user guides, training materials, and operational documentation.
Risk Evaluation & Decision-Making
Stakeholder Management & Communication
Strong Organization & Time Management
Stakeholder Management
Capable of building confidence through clarity, transparency, and collaboration
Change Management
Familiarity with change management methodologies and training development
Ability to align requirements with broader business benefits
Clear communicator able to translate between technical and business audiences
Project Management & Organization
Proven experience delivering complex, multi-workstream projects
Strong planning, prioritization, and time-management capabilities
Skilled at managing multiple priorities and shifting scopes
Commercial Awareness
Ability to manage budgets and resources effectively
Proven experience balancing cost, quality, and timeline
Personal Effectiveness
Experienced in managing and interpreting data sets
Proficient with MS Project, Visio, Excel, Word, and PowerPoint
Strong risk identification and mitigation skills
Familiarity with VMS/ATS platforms
~ Exposure to Lean/Six Sigma methodologies

We offer base compensation of $135K plus bonus
PTO starting at 22 days, 2 floating holidays and 2 volunteer days.
Competitively priced medical, vision and dental plans to choose what