Head of Project Management (Remote)

This position is responsible for leading large scale, complex projects or programs utilizing project management and LEAN principles and techniques. Work comprises all stages of the project lifecycle, including scoping, planning, management, and implementation. Projects frequently have a technology focus. Under minimal supervision, this position acts as a liaison between internal and external partners, contractors and stakeholders to facilitate collaboration, consensus building and help ensure accountability, as well as maintain technical project reports, records and documentation. This is an expert level project management position and typically leads projects in support of highly integrated, enterprise-wide initiatives or programs comprised of multiple interrelated projects. These frequently have varied and numerous participants, areas of high ambiguity, and competing priorities and/or interdependencies with other projects.

NOTE: This is a remote/WFH position, and you must reside in Oregon or SW WA.

Planning and Development

• Develop project plans that outline components, communications, milestones, priorities, needs and resources.
• Work collaboratively in analyzing business needs to identify potential technical solutions and process impacts to inform business case and project proposals and project plans.
• Project Management
• act as a resource to project team members.
• Monitor and regularly communicate project status to Sponsors, Business Owners and other stakeholders, helping to ensure progress toward completion.
• Make formal and informal presentations and reports, providing updates and other relevant information on the status of projects.
• Represent the organization regarding project status and alignment with strategic plans; Quality Assurance
• Identify potential difficulties and/or barriers to project goals and take steps to mitigate or avoid them.
• Ensure compliance with all applicable standards, policies, laws, rules and regulations outlined in the project plan.
• Implementation
• Employ advanced change management techniques to facilitate the adoption of the project.
• Track program and/or large-scale project costs and identify variances from project plans.
• Develop and recommend operational processes and/or process improvements including supporting information systems.
• At the time of project completion, close files and review records to ensure documentation is appropriate and complete.
• Facilitate the evaluation of progress and challenges following implementation, identifying potential system or process improvement opportunities.
• Provide subject matter expertise and guidance for implementation, configuration and on-going support of internal systems, technology, and analytics.
• Actively participate in business unit planning and performance metrics.
• Recommend and draft policies and procedures for departmental or organizational application.
• Minimum 7 years’ related experience, including minimum 5 years managing projects; Independent leadership of a variety of medium and large-scale projects, as well as leadership on occasional enterprise-wide, complex projects.
• Minimum 5 years’ experience leading information systems projects, including some at a complex level.
• Scrum, Agile, and/or Project Management International (PMI) Project Management certification.
• 3 or more years’ experience in health plan operations.
• Minimum 2 years’ experience in the health care or managed care industry.

Thorough knowledge of principles, methods, and techniques of project management and effective organizational change management.

• Working knowledge of policies, principles, and practices of healthcare and health insurance.
• Advanced understanding of multiple health plan functions and system implications.
• Advanced knowledge of multiple project management frameworks, specifically variations of both agile and waterfall development methods.
• Ability to integrate process improvement and redesign principals and techniques such as Lean, PDSA, or Six Sigma.
• Expert ability to develop a formal and detailed project plan aligned with established timeline and budgetary guidelines.
• Advanced ability to lead and motivate peers, cross-functional partners and management toward project goal attainment.
• Excellent ability to manage multiple activities, matrixed teams, organization communications, and frequently competing priorities to implement change as necessary within time and budget constraints.
• Excellent skills in Microsoft Office, collaboration and project planning systems.
• Highly skilled at resource planning and negotiating with resource managers for needed skills and time from team members throughout the project/program lifecycle.
• Expertise with information systems in the health insurance or related industry preferred.
• Ability to accept direction and feedback, as well as tolerate and manage stress.
• Work Environment(s): Indoor/Office
• Equipment: General office equipment.
• Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used.
• Work Location: Work from home.

We offer a strong Total Rewards Program including competitive pay, bonus opportunity, and a comprehensive benefits package.

• CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits.
• We also offer a strong retirement plan with employer contributions.
• Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility.

The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.