Hospital Medical Interpreter

Responsible for a variety of oral interpretation, limited written translation and medical escort services to assist limited English Proficient (LEP) patients and their family and healthcare providers in a variety of patient care settings within the Covenant Health System, including remote video/audio interpreting. The spoken language medical interpreter must have the ability to work with diverse populations from various economic backgrounds and age groups. The ability to work independently as an effective member of a dedicated team in a fast-paced Health Care environment with a variety of customer service needs providing simultaneous and consecutive communication facilitation. duties include but are not limited to: staff education, data entry, reminder phone calls. Individuals must be committed to the provision of interpretation services with a high regard for accuracy, confidentiality and quality.

Supports and promotes the mission and values of Covenant Health Systems and the Catholic Health Ministry.

Effectively facilitate communication using both source and target language, cultural mediation, and knowledge about accessibility.

Adheres to federal and state laws regarding medical interpreting as well as system and department policies.

be even-tempered and flexible.

Ability to attend education/information medical seminars and ability to assimilate material received.

Maintain patient confidentiality while independently organizing, planning, scheduling interpreter requests and set appropriate priorities.

Abides by the national standards of practice and ethics as defined by the National Council on Interpreting in Health Care (NCIHC) and the International Medical Interpreters Association (IMIA).

Strong aptitude and passion for customer service, teamwork and interpreting.

Respect for and understanding of our Limited English Proficient (LEP) clients, culture, dialect and beliefs and preferences as it relates to medical care.

Familiarity with the medical profession and its privacy laws (HIPAA) as well as other state and federals laws applied to medical interpreting.

1 year of community/medical interpreting experience strongly preferred.

Driving record suitable to Covenant Health Systems operations and corporate risk management strongly preferred.

If certifications are not available in your language you are required to pass a language assessment.

Credentialed in medical interpreting (ie: Bridging the Gap, MiTio, Ascentria Language Bank, Cross-Cultural training, 40-hour accredited medical courses) strongly preferred.

Some stress related to high level of responsibility for quality care.

Americans with Disabilities Statement

Covenant Health reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

Every St Joseph Hospital employee is required to abide by the Standards of Conduct and to report any activity that appears to violate the Standards of Conduct.

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Integrity: We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration: We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence: We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).