Head of Operations & Business Management

As a Operations Manager, your mission is to lead the performance, profitability, and day-to-day operations of the Service Center North America repair business, ensuring high-quality execution of engineered-to-order repairs while meeting financial and customer targets. You will report to the Business Line Manager.
Oversee daily operations of the repair workshop and administrative team, ensuring projects are completed safely, on time, and within budgetain responsibility
Manage full P&L responsibility for the service center, including labor, material, and overhead cost control, while achieving KPI targets such as utilization, cost variance, and profitability.
Monitor project order costs in real time, ensuring adherence to budget and initiating corrective actions for any financial or operational variances.
Prepare and present monthly performance reports to the Business Line Manager, highlighting key metrics, risks, and improvement opportunities.
Oversee daily operations of the engineered-to-order repair workshop, ensuring projects are executed safely, on time, and within budget.
Ensure all repairs meet quality standards and take ownership of resolving non-conformances prior to shipment.
Lead, develop, and manage the workshop and parts team, including workforce planning, skills development, and fostering a culture of safety, accountability, and continuous improvement.
You have 5+ years of experience, working as an Operations Manager or in a similar manufacturing or service environment.
Bachelor's degree in Engineering or a related field, or equivalent experience in a turbomachinery or industrial environment
Proven experience managing business performance, including P&L ownership and operational KPIs
Strong project management skills with the ability to manage multiple priorities in a fast-paced environment
Experience working with SAP or similar ERP systems
Background in turbomachinery, oil & gas, or industrial service operations
Take ownership of a growing operation with opportunities to expand your leadership scope, develop your team, and progress into broader operations or business leadership roles.
Lead continuous improvement initiatives across workshop operations, driving smarter processes, efficiency gains, and performance improvements.
Receive a competitive compensation package aligned with your experience, ranging from $133,000 - $157,000, including performance-based incentives tied to operational and financial results.
Maintain balance with a flexible schedule and a supportive team environment that values sustainable performance.

On-Site
This role requires you to work on-site at our office in Houston, United States (US). Talent Acquisition Team: Ally Romero