Head of Programme Management

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL is looking for a CMMS Program Manager to lead the strategic management of our Corrigo Computerized Maintenance Management System (CMMS) platform for a key client. In this client-facing role, you will drive operational excellence through strategic system oversight, data-driven insights, and cross-functional collaboration. You will serve as the primary subject matter expert and client liaison for all CMMS initiatives, owning the change management program to ensure optimal system performance, enhance service delivery, and directly impact client satisfaction.Serve as the primary client advisor for all CMMS-related initiatives, presenting performance data, strategic recommendations, and system insights.Lead the change management program for the platform, ensuring smooth adoption of new features and processes across account teams.Partner with internal platform teams to manage the pipeline of system enhancements, configurations, and support escalations, ensuring client priorities are met.Conduct in-depth analysis of system data to identify performance trends, generate actionable insights, and develop KPI dashboards for stakeholders.Maintain expert-level oversight of the Corrigo platform, managing data integrity, new feature releases, and system health.Lead cross-functional initiatives with Facilities, Finance, Sourcing, and Operations teams, leveraging what sets JLL apart—our culture of collaboration.5+ years of experience managing CMMS/work order applications, preferably within a facilities management or performance management context.Expert-level proficiency in the Corrigo CMMS platform, including configuration, reporting, and system optimization.Demonstrated experience with data analysis, performance reporting, and using data to drive strategic decisions.Strong technical and analytical skills, with a process-oriented and data-driven mindset.Excellent written, verbal, and interpersonal communication skills with a proven ability to manage stakeholder relationships.Proficiency in the Microsoft Office suite, particularly with Excel and PowerPoint for reporting and presentations.An undergraduate degree or equivalent professional experience in a related field.Proven leadership capabilities with experience managing cross-functional teams and driving organizational change.A strong customer service orientation with experience acting as a trusted advisor to clients.Experience developing strategic roadmaps for technology platforms and championing innovation.Location:Remote -Boise, ID, Chicago, IL, Dallas, TX, Denver, CO, Phoenix, AZ, Salt Lake City, UTJob Tags:If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. Personalized benefits that support personal well-being and growth:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysEarly access to earned wages through Daily PayAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at View email address on click.appcast.io. 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