REMOTE Administrative Professional

Job Title
M-F 9-5 with some flexibility.30 minute Unpaid Lunch Break Possible but unlikely Overtime No Holiday work or travel required No Parking Provided
Minimum Candidate Qualifications:
The candidate must have a minimum of:

a. Five years of experience processing documents and corresponding with outside entities; and
b. Eligible to work in New York State
Job Description and Required Services:
Evaluate External Appeal applications for eligibility based on established protocols. Request necessary information from appropriate parties in writing and respond to questions about the process verbally and in writing.
DFS will train the selected individual on the internal process and protocols. Applicants must have excellent written and verbal communication skills.
Perform related duties as required: Screen requests for External Appeal in accordance with established protocols. Act as liaison using written and verbal communication for administrative processes with consumers, providers and insurers. Keep electronic case files updated, complete and organized. In addition, the candidate must possess and/or have the ability to: Work individually and as part of a team. Excellent verbal and written communication skills and interpersonal skills. Ability to understand and follow written procedures. Strong project management skills, including experience managing multiple time-sensitive, complex files simultaneously. Detail-oriented with the ability to organize and prioritize tasks effectively in a fast-paced high-volume environment. Proficiency with Microsoft Office, including working experience with Outlook, Word, Excel and Teams. Reliability, and time and attendance are critical

• Telecommuting may be allowable upon discretion of the hiring manager. The selected candidate for this position must be able to perform the following tasks as requested:
• Follow-up on deliverables from internal stakeholders
• Handle correspondence, calls, emails and other forms of communication with internal and outside stakeholders *Prepare documents; and Performs other duties as assigned

If interested in this position please submit the following: resume and business writing sample: Writing samples include: Business letters, emails, memos, handbooks, business reports, press releases and newsletters. The business writing sample should demonstrate the candidates' abilities in; writing skills, communication skills, grammatical skills, and cohesive thought processes. Salary commensurate with scope of work job experience Proper footwear required to perform tasks in a safe manner. Perform other reasonably related duties as required. New Wave People is an Equal Opportunity Employer (EEO). #ADMIND123