Senior Underwriter (Life Insurance)

Senior Underwriter
The Doctors Company is currently seeking a Senior Underwriter to join our team. Reporting to the Director of Underwriting, you will act within underwriting guideline and authority granted, appropriately apply underwriting principals and demonstrate sound judgment in the production, selection, pricing, control and servicing of assigned business. You will have the opportunity to assist management in training of other underwriting staff. You will interact with employees, company managers, policyholders, agents, patient safety, claims and legal professionals, and members of the general public. Ability to travel as needed.
Five (5) years Medical Professional or commercial insurance; financial services or mathematical analysis experience may be considered.
Three (3) years use of Microsoft products, including Word and Excel.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Excellent knowledge of underwriting guidelines and rating rules, policy forms, procedures and supporting administrative functions.
Ability to create letters, memos and spreadsheets using Microsoft Word and Excel.
Ability to run and interpret reports from various software platforms.
Ability to travel and adapt to a flexible work schedule.
Participates in virtual or in-person agent/broker meetings related to specific accounts or overall underwriting discussions.
Seeks approval for underwriting decisions that fall outside assigned authority and timely documents outcome in OnBase.
Requests Manager approval for any deductible aggregate on a Custom account that holds a retention.
Maintains policy documentation in appropriate systems in accordance with storage guidelines.
Understands and complies with state statutory requirements including policy language changes, notice requirements, Patient Compensation Fund (PCF) rules and unique policy requirements.
Requests cancellation reason on any requests to cancel a policy or risk and selects appropriate cancellation code.
Works with manager to ensure Rate Monitoring accounts are reviewed timely each month.
Customer Satisfaction

Maintains organized ways to track incoming requests and follow-ups - including policies in the Core Change Request Log and the Core Issues Log.
Immediately alerts manager if additional support is needed to uphold service standards on assigned book, taking responsibility for seeking assistance if unable to respond to inquiries timely.
Alerts manager to any incoming member or agent complaints or concerns so that they can be escalated and triaged.
Supports the use of Advanced Risk Assessment (ARA) on 100% of new business submissions and renewals.
Suggests alternative structures when agent is unclear on how to structure.
Reviews agency book of business code added to policies to ensure correct code is used.
Underwriting Process, Polices & Procedures Development & Improvement

Books premium in policy system in a manner consistent with directives from management.
Learns LARS policy management, including Tribute uploads.
Monitors monthly policy booking deadlines
Recommends process improvement by seeking automated ways to perform manual tasks.
Seeks input from Data Specialist to improve processes and avoid manual manipulation of data.
Maintain full compliance with all organizational policies, procedures, and established standards (e.g. accurately recording time worked, Submitting PTO, mandatory corporate training)
Complete all performance and development activities including the performance review process in a timely manner.
Fulfill all required training and development obligations to maintain essential skills and credentials.
Complete all mandatory compliance courses on time, meeting corporate training standards.
Pursue additional learning opportunities that strengthen professional capabilities and contribute to team and organizational performance, with prior manager approval.
Technology Assisted Underwriting (TAU) Training and Deployment: Completes each assigned training by the due date, attends TAU update meetings or review recordings timely, suggests TAU process enhancements and be proactive to communicate other concerns, and supports team members and maintains positive attitude about TAU project.
Support enterprise and departmental objectives by taking on assigned projects and delegated tasks with accountability, attention to detail, and timely execution.
Identify and implement process improvements that enhance business efficiency and strengthen organizational effectiveness.
Proactively provide regular updates to leadership on project status, deliverables, and outcomes.
We consider factors such as specialized skills, depth of knowledge in the field, and educational background to ensure fair and competitive pay.
We offer competitive compensation, an incentive bonus plan, outstanding career opportunities, an exceptional work environment, and an impressive benefits package, which starts with medical, family and bereavement leave; same-sex domestic partner benefits; short- and long-term disability programs; and an employee assistance program. Health, dental, and vision insurance

• Health care tax-free spending accounts with a company match
• Vacation days, sick days, and paid personal days each calendar year (with vacation increases based on length of service)
• Paid holidays each calendar year
• Life and travel insurance
• Tax-free commuter benefits