Contractor Dispatcher

Dispatcher

Gulf Winds International, Inc. is a leading provider of drayage, transloading, and storage, serving importers and exporters globally. The Company prides itself on innovation, people, and purpose, redefining expectations for intermodal trucking. With a robust presence at major ports, including Houston, Dallas, Mobile, Memphis, Savannah, Charleston, Norfolk, Baltimore, and Chicago, Gulf Winds is dedicated to delivering top-notch services through continuous investment in technology and infrastructure. Ownership: The company is backed by The Sterling Group, a Houston-based private equity firm. Since 1982, The Sterling Group has partnered with management teams to grow and build winning businesses in the industrial sector. Over 75% of Sterling's past partnerships have been with family businesses and corporate carve-outs. Today, Sterling has over $5.7 billion in assets under management.

The Dispatcher position is responsible to ensure timely, accurate and efficient service to GWI customers and drivers. Primary job responsibilities include ensuring independent contractor satisfaction by facilitating load distribution, achieving driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers, working closely with critical departments to best serve our drivers and customers, promoting a culture of operational excellence focused on safety and quality, executing daily workload while ensuring customer requirements are met to achieve world class service, tracking and managing all Gulf Winds equipment to ensure proper utilization, cross-training to cover workload distribution when the terminal manager is out, openly communicating challenges/opportunities as they arise along with creative solutions to overcome, managing cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers, ensuring proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials, and managing quarterly KPIs to support company goals.

Requirements include organizational skills, professional communication & writing skills, being a self-starter and willing to work with minimal supervision, problem resolution skills, computer skills (Internet and Prism Software preferred), computer literacy with MS Word, Excel and Outlook, logistics and intermodal experience preferred, and performing other related duties as assigned. Minimum qualifications include a high school diploma or GED, being dependable and able to work independently, previous transportation experience preferred, and must live in a GWI market area.