Front Desk Receptionist- flex

Great Clips relies on a team approach to ensure a great experience, beginning from the moment of check in to the salon until the customer has concluded their service. The actions below will ensure the customer will return to the salon again and again.

What are salon owners looking for in a great Receptionist? Warmly greet customers

Communicate and educate the customer on Great Clips processes, Online Check-in, and the Wait Time Monitor

Process transactions and issue receipts

General knowledge of retail products and the ability to make recommendations

Manage the flow of customers between check in and the service

Maintain cleanliness and sanitation of the front desk and lobby area

Manage answering phones

Inform customers about services

Update customer records with contact information

Assist stylists in maintaining salon cleanliness and sanitation

Commitment to work a flexible schedule, including peak times

Dedication to great customer service

Ability to work in a fast-paced environment

Ability to efficiently and effectively resolve customer issues

Join a Great Clips salon team today.

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