Rehabilitation Receptionist (FULL-TIME)

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Holidays
• Health Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Disability Insurance
• Employee Assistance Program
• Dental Insurance
• Paid Training
• Flexible Spending Account

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.
At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. Under direct supervision, the Receptionist operates the facility telephone system to direct incoming calls and place outgoing calls. In addition, it greets vendors, customers, job applicants and other visitors, and arranges for transportation services when needed. Finally, this position may provide a variety of clerical support activities as needed.
The Receptionist retrieves messages from voice mail and forwards to appropriate personnel.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
The Receptionist takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
The Receptionist welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
The Receptionist may update appointment calendars.
The Receptionist maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
Orders, receives, and maintains office supplies.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
High school diploma or general education degree (GED) and one (1) to three (3) months related experience and/or training; Pleasant demeanor, ability to multi-task and provide superior customer service is required.
Ability to speak Spanish is preferred.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to deal with problems involving a few concrete variables in standardized situations.
Experience in office procedures and related clerical duties preferred.
Ability to provide effective customer service by responding promptly to customer needs, services, and inquiries.
Ability to follow policies and procedures; complete administrative tasks correctly and on time; Ability to work with computers and the necessary software typically used by the department.