Overnight Hotel Front Desk Concierge

Stratton Amenities is a full-service concierge solution providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.

We are seeking engaging, energetic, friendly, and professional individuals to provide outstanding service for our residents and guests in our luxury residential high-rises. The ideal candidate is passionate about providing exceptional hospitality and guest experiences.

Shifts Available:
Ability to listen and react quickly to residents' and guests' requests in a genuine manner

Have at least two year of hospitality experience

Possess amazing interpersonal skills and exceptional guest service abilities

Greet and direct residents and visitors with a pleasant attitude

Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations

Cultivate and retain cohesive relationships with residents, vendors and contractors

Accurately log guest packages, ensure timely delivery and perform package inventory audits

Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security

Must be able to work flexible schedules including nights, weekends and holidays

Experience in hospitality or upscale customer service or retail

Must have experience delivering exceptional service

We strongly believe diversity and inclusion are essential to making connections in a culture of service.

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