Head of Programme Management

Program Director - West### Program Director - WestApply: On-site: San Francisco, CA: Full time: Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves**The Program Director serves as the executive-level program oversight authority for high-value capital project portfolios across assigned regional markets, carrying single-point accountability for cumulative portfolio spend ranging from $100M to $500M+. Operating within a structured two-tiered delivery model, this role provides strategic governance, financial control, and client relationship management across multiple concurrent high-complexity capital initiatives—including core and shell developments and ground-up projects ranging from $30M to $100M+ in individual spend—while directing regional PM leads and local project management support teams who execute day-to-day field activities. **Directing strategic program execution of major capital initiatives and ground-up developments across regional portfolio hubs* Serving as the primary point of escalation for complex project risks, schedule critical paths, municipal approvals, and contractor disputes across the portfolio* Managing client executive relationships, portfolio fee structure alignment, and overall account governance* Overseeing program-wide budget forecasting, Monthly Cost Reports (MCR), Value of Work Done (VOWD) tracking, and financial baselines* Establishing standardized playbooks for project intake, design reviews, Technical Due Diligence (TDD), and contractor procurement* Enforcing risk mitigation guidelines and safety standards across all local delivery partners and general contractors* Safeguarding key operational milestones, including the buffer between Contractor Handover and First Day of Business (FDOB) **Required Qualifications:*** Bachelor's degree in Architecture, Engineering, Construction Management, or Business Administration* 12–15+ years of experience leading large-scale corporate real estate capital programs, ground-up developments, and tenant improvement portfolios* Proven track record directing multi-disciplinary teams and managing local PM sub-consultants* Demonstrated experience maintaining client executive relationships at the Director and senior program level* Advanced expertise in master scheduling tools (Primavera P6 or MS Project)* Experience with financial modeling and program-wide budget/cost forecasting* Proficiency in contract administration, including familiarity with GPMA Exhibit E-2 frameworks **Preferred Qualifications:*** Master's degree in a related field* Hands-on experience with e-Builder or comparable program management software* Familiarity with Technical Due Diligence (TDD) processes and standardized project intake playbooks* Working knowledge of Value of Work Done (VOWD) and Monthly Cost Report (MCR) methodologies* Experience operating within a two-tiered program/local delivery model* Exposure to municipal approval processes and construction risk/safety compliance standards* Background in commercial risk management across multi-market regional portfolios This position does not provide visa sponsorship. Location:**On-site –San Francisco, CA**Job Tags:**Corporate Strategy Development, Processing Expense Reports, Working Independently If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. Personalized benefits that support personal well-being and growth:** 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at View email address on click.appcast.io. California Residents only**If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.Accepting applications on an ongoing basis until candidate identified.

#