Head of Operations & Business Management

Gulfeagle Supply is a family‑owned business with over 100+ locations nationwide. We are a full‑line distributor of residential and commercial roofing and building products. Gulfeagle Supply specializes in servicing the professional contractor while also providing a variety of products and services to the homeowner, building owner, architect and general contractor. We take pride in delivering the highest quality and best value to our customers and we would be pleased to make you part of the mission. Here at Gulfeagle we are "Building a Career for YOU"

Operations Manager
Gulfeagle Supply is searching for an inspired leader that is prepared to take their career in Management to the next level. As one of the industry’s top Building Material Distributors, Gulfeagle openly exercises the development of people and is known for their family‑oriented values. In this role, the Operations Manager will support the Branch Manager in leading, managing, and driving accountability across all operational aspects of the Branch and ensure our customers receive the highest quality products and service.

Accountable for the production cycle times, raw material inventory, analyzing and tracking operational objectives, maintaining labor and expense targets, delivery schedules, and supervising hourly staff.

T regulations and when appropriate providing training.

Implementation and operation of all sales credit and administration policies as set forth by the Director of Financial Services affecting both inside and outside sales.

Ensures that orders are for the amounts actually needed to maintain inventory within proper warehouse sales volumes and/or to meet direct shipment needs.

Assists the branch manager with coordination of operations and control departments, including sales office.

Acts as inside salesperson to perform counter sales and customer phone sales, pulling orders, etc., Ensures the completion of all office paper flow on a timely basis and works to smooth out any flow of procedural problems.

Ensures the sales counter is always staffed with someone available to assist walk‑in customers.

Ensures that all customer complaints and problems are handled promptly. This includes all delivery pricing or customer disputes and/or deducts.

Assists the Branch Manager in establishing all facility security procedures and arranges for their implementation through various devices and/or services.

Maintains the company policy with regard to safeguarding customer cash payments made to the branch.

Strong and professional communication skills (verbal & written) when dealing with customers, vendors, management, and team members.

Minimum 2-5 years in wholesale roofing supplies or equivalent environment in middle management position.

Demonstrated ability to effectively staff, manage, and motivate personnel.

Customer Service mentality with experience in conflict resolution.

Ability to operate a PC & related software.

S. citizen or be authorized to work in the U.employees are subject to random substance abuse screening under company policy

High School diploma or equivalent.

Bachelor’s Degree in business related field.

PTO and Paid Holidays.

Life, AD&D, Short & Long‑Term Disability.

Flexible Spending Accounts.

Health Savings Accounts.

We do not discriminate based on age, race, gender, color, religion, national origin, disability, marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law.

All duties and responsibilities are essential job functions and requirements and are subjected to possible modifications to reasonably accommodate individuals with disabilities.