Hotel Head Of Housekeeping

Set amid the iconic charm and sweeping views of San Francisco, the Omni San Francisco Hotel offers a refined escape for both leisure and business travelers. Located in the heart of the Financial District, just moments from Union Square, the Embarcadero, and the city's most celebrated attractions, our four-star hotel seamlessly blends timeless luxury with contemporary style.

Guests can relax in beautifully appointed accommodations featuring plush comforts and elegant design, savor locally inspired cuisine at our signature restaurant, or enjoy a handcrafted cocktail in the warmth of our inviting lounge. Business travelers will appreciate our state-of-the-art meeting spaces, personalized service, and convenient access to major corporate offices and transportation hubs.

Whether you're here to explore San Francisco's renowned culinary scene, stroll through its historic neighborhoods, or host a productive business meeting in a setting of sophistication, the Omni San Francisco Hotel provides the perfect balance of comfort, service, and location.

We are equally dedicated to creating a culture of warmth, respect, and growth-where associates are empowered to deliver exceptional service, create memorable moments for our guests, and grow personally and professionally as part of a team that takes pride in genuine hospitality.

Housekeeping Manager

To assist in managing and directing of all Housekeeping functions. To participate in quality assurance for Housekeeping department and department cost control measures. To provide support to the Assistant Director of Rooms in all areas of the Housekeeping Operation. To ensure Omni standards are met in all areas by monitoring quality assurance and consistently setting a good example.

Provides courteous, personalized, attentive, sincere, consistent Guest Service by responding promptly and efficiently to inquiries, request & Complaints using Guest Service Skills. Maintains open and clear communication with all departments and guests to ensure consistent service.

• Identify ways of improving the efficiency and effectiveness of our service to guests by actively participating in the Omni Service Tradition program.
• Conduct the following departmental functions and concerns: assist with opening and the PM shift, maintaining turnover to an acceptable level, maintaining uniform control, purchasing and issuance, guest requests, monthly meetings, quality assurance in public space and guest rooms, linen and supply inventories, purchasing linen and supplies when needed, assist with scheduling, Dayforce and payroll cost controls
• Monitor Housekeeping inventories to ensure adequate levels are maintained.
• Completes a full inspection form for each GRA and forwards them to the Executive Housekeeper on a daily basis.
• Responsible for overseeing the Housemen, ensuring that they are working appropriately with GRA's, and that they are completing all daily housemen duties/special projects.
• Respects Hotel property and work areas by keeping them clean, well maintained, stocked, and properly stored. Prior Housekeeping Supervisory Experience in Hospitality
• Ability and willingness to stand for an entire shift.
• Union experience preferred.
• Bilingual English/Cantonese preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: View email address on click.appcast.io.