Quality Engineering Senior

HyperStrong International USA Corp is seeking a Senior Quality Engineer to serve as the primary quality presence for BESS project delivery across the US Region. Reporting to the Director of Service, Americas, this is a hands-on individual contributor role responsible for implementing and maintaining quality programs, conducting field inspections, and driving resolution of quality issues at the project level. This role is well-suited for a technically strong, highly organized professional with a background in the electrical trades and a passion for getting it right in the field. As the quality function grows, there is a clear path for increased responsibility.

Key Responsibilities:
Implement and maintain quality programs, inspection procedures, and checklists for BESS project delivery across the US Region in alignment with direction from leadership.
Evaluate and recommend quality management tools and systems to support inspection tracking, NCR management, and reporting as the quality function matures.
Conduct field inspections during equipment delivery and pre-commissioning to verify workmanship quality, identify deficiencies, and ensure compliance with HyperStrong standards and project specifications; presence post-delivery is on an as-needed basis when issues warrant direct involvement.
Hold EPC contractors and subcontractors accountable to HyperStrong quality standards during Delivery, Installation, Commissioning, and Operations; document and escalate non-conformances promptly.
Identify quality issues in the field and drive timely resolution; raise non-conformance reports (NCRs), manage punch lists, track corrective actions, and follow through to closure with thorough photo and written documentation.
Lead Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA) processes for quality issues; apply structured methodologies such as 8D reporting to investigate failures, identify systemic patterns, and prevent recurrence.
Maintain accurate and organized quality records, including inspection reports, NCRs, CAPA logs, failure mode tracking, and lessons-learned documentation across all active projects.
Collaborate with Commissioning and Field Service teams to ensure consistent application of quality standards across all active projects; receive and process field quality reports from the Service team post-delivery, documenting issues, tracking corrective actions, and driving resolution with the appropriate internal and external stakeholders.
Escalate quality findings and trends to leadership; provide regular reporting on inspection outcomes, open corrective actions, failure mode trends, and quality metrics.
Meet regularly with HQ Manufacturing to collaboratively solve design and quality issues identified in the field.
Ensure all quality activities are conducted in full compliance with safety regulations, HyperStrong standards, and applicable codes.

Requirements:

• Bachelor’s degree in Electrical Engineering, Construction Management, or a related field; equivalent practical experience will be considered.
• 5+ years of experience in quality engineering, quality assurance, or a related field within the energy storage, power systems, or construction industry.
• Demonstrated experience implementing quality programs and writing inspection procedures, checklists, and standards in a field environment.
• Background in the electrical trades is required; must have the technical foundation to understand BESS equipment, evaluate installation quality, and identify poor workmanship in the field.
• Hands-on field inspection experience, including delivery inspections, installation quality verification, and pre-commissioning checks.
• Proven experience leading Root Cause Analysis (RCA) and CAPA processes; familiarity with structured problem-solving methodologies such as 8D reporting is strongly preferred.
• Experience managing NCRs, punch lists, and corrective action tracking across multiple concurrent projects.
• Strong organizational skills with the ability to manage multiple projects simultaneously, track open issues, and drive corrective actions to resolution independently.
• Ability to read and interpret electrical schematics, single-line diagrams, and installation drawings.
• Experience working with international manufacturing teams to resolve quality and design issues; comfort navigating cross-cultural and cross-time-zone communication.
• Clear and concise written communication skills; ability to produce professional inspection reports, 8D reports, and quality documentation.
• Mandarin proficiency is strongly preferred; the ability to communicate directly with HyperStrong HQ in China is a significant advantage for resolving quality issues efficiently.

Based in the United States, work remotely from home.

Travel & Work Conditions:

• 30-40% travel to project sites across the US for field inspections, delivery verifications, and quality audits
• Full-time, with flexibility to respond to field quality issues as project schedules require