Inside Sales Engineering

Olympus Controls ( is a fast-paced Automation Company that has an opportunity for a Sales Engineer to join our growing company. This is a technical sales engineer position. You will handle a geographic territory providing solutions to our customers. You will be required to establish and maintain relationships with customers and suppliers to grow sales in your territory.
Duties/Responsibilities Manage customer relationships
Onsite and in-office customer application consulting combined with proactive and reactive selling to new and existing customers
Perform all steps of the sales cycle from investigation of new clients, to assessing the customer’s needs, recommending solutions, closing sales and providing post-sale support
The sales engineer must interface with key suppliers and act as an advocate for the customer in the applications process, the quoting process, the post-sales support process, and the returns and repair process when necessary
Utilize the company’s CRM to enter and update customer and supplier information and track opportunities
Manage the pre-sale and post-sale technical support needs of the customer
Develop the skills of cold calling, lead follow-up, performing on site product marketing, training, and involving suppliers when necessary
Expected 6-9 customer visits per week to discover new, and further develop existing opportunities
Assist with customer training and supplier or Olympus sponsored seminars
primarily by attending supplier events and performing joint sales calls
Respond to customer complaints and quality issues
Respond to customer and coworker action items within 24 hours and provide updates every 24 hours to ongoing tasks
Cover the duties for inside sales, applications engineers and other sales associates as needed (vacation schedules, sick days, emergencies, etc)
Keep track of demo equipment in your possession or loaned to customers via Olympus’ tracking system
Travel to customer sites, typically within your territory, to evaluate application details and work with suppliers to provide solutions
Out of region travel required for training - up to 10 weeks in the first year depending on existing knowledge and up to 1 week a year there after
Complete Professional Sales System (PSS) training and consistently use PSS sales tools
50-hour work weeks are the standard for a successful sales engineer
Qualifications/Experience Mechanical, Electrical, Software and/or Mechatronics Engineering degree or equivalent experience in a technical field
In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $78,000.00 - $126,000.00 per year depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

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