Head of Project Management

Project ManagerDP Professionals (DPP) is seeking a Project Manager for an opportunity with our client in Columbia, SC.Must be a SC resident or willing to relocate to SC prior to starting the rolePosition Summary:The Project Manager will be the lead for MMIS Medicaid Systems Operational Management.This position will lead teams that support business-critical operations for MCO enrollment, claims and encounter processing and payment and other support functionsOur work is very fast paced, and this position will frequently be required to work outside of normal business hours to support releases and unplanned incidents.As most of our team works hybrid, this position will be required to work onsite for no less than 3 days per week.Responsibilities:Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.Conduct vendor management including monitoring service level agreements.Maintain an effective organizational team and motivate diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and user acceptance testing.Oversee incident and issue management. Identify and mitigate operational issues and ensure decisions and actions are well-documented.Ensure compliance with security (CMS, SSA, etc.) Oversee release management activities stakeholder communication, pre- implementation planning, readiness checks, and post-implementation monitoring.Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.Required Qualifications:Bachelor's degree in technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.3+ years of prior experience managing system operations and or administrative program functions in healthcare environment.5+ years of experience in project/program management – managing system implementations or enhancements.Ability to provide incident management on call and after hours.Excellent communication skills with staff ranging from frontline to executive management.Ability to manage work and provide guidance.Strong documentation and process management ability.Prior experience managing operations of Medicaid Enterprise systems.Experience with ticketing software.Experience with writing standard operating procedures for new system implementations.AWS Cloud Certifications.Authorized US WorkerUS Citizens and those authorized to work in the US are encouraged to apply. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry.