Tele Counselor - Work from Home

Role & responsibilities Connect with working professionals through leads generated by the marketing team.
Understand the candidate's career background, goals, challenges and requirements.
Conduct effective counselling and consultative conversations with prospective clients.
Explain Prime Pathway's career services and solutions in a clear and engaging manner.
Build trust and establish strong relationships with prospective clients.
Handle questions, concerns and objections professionally.
Conduct regular follow-ups with interested prospects and move them through the sales funnel.
Maintain accurate lead and follow-up records in the CRM.
Achieve individual counselling, conversion and revenue targets.
Coordinate with the Senior Consultant/concerned team members wherever required.
Ensure a smooth experience for prospects throughout the counselling and conversion process.

Preferred candidate profile
1+ years of experience in career counselling, sales, B2C sales, inside sales, education counselling, recruitment or business development.
Strong verbal communication and interpersonal skills.
Good listening and counselling abilities.
Ability to understand customer needs and recommend appropriate solutions.
Strong objection-handling and negotiation skills.
Target-oriented with a strong focus on achieving results.
Comfortable making calls and conducting conversations with working professionals.
Self-motivated and comfortable working independently in a remote environment.
Candidates with experience in career counselling or selling high-ticket services will be preferred.

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