Bank Teller/Bank Teller Trainee

As a Teller Trainee at Rockland Trust, you are at the heart of our branches and the frontline of customer service, proactively exploring customer needs and offering personalized advice that serves to develop and maintain relationships. Each day, you create a memorable experience for customers whilst contributing to the fulfillment of branch and company goals in a meaningful way. With a positive, can-do attitude and a genuine desire to work with customers in a caring and empathetic way, you are responsible for providing efficient, effective, and courteous customer service while performing a variety of transactions. You are the friendly face of Rockland Trust, promoting our mission and helping customers navigate the world of banking. Commitment to community: We believe supporting our communities is essential, and are committed to helping those in need.
Training & development: Our benefits include: competitive compensation with performance incentive awards, Health Insurance, Dental Insurance, Vision and Pet Insurance, 401K retirement plan, Long Term Disability & Life Insurance, Child Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning wellness program and much more.
Who We Are: At Rockland Trust, we believe that being a great place to bank starts with being a great place to work. When our colleagues are valued and cared for, they're empowered to make a difference for our customers and communities. For over 116 years, we have been dedicated to strengthening the neighborhoods we live in and serve. Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island. Make the first impression to our customers as they enter the branch, warmly greeting them and guiding them to the colleague who can best support their needs.
Engage in constant customer support, exhibiting efficient, effective, and courteous customer service in person and via telephone.
Serve customers by supplying them with information on the Rockland Trust banking products best suited to their individual needs.
Ensure that customers feel cared for as you perform duties that require a high level of accuracy, such as processing deposits, withdrawals, payments, cash checking, and other financial transactions.
Make decisions alongside immediate supervisor, which may become more extensive as position gains in knowledge and experience.
Work closely with our training team and your branch team to learn about these responsibilities, and to complete Rockland Trust's Teller Training.
High school diploma or equivalent.
Comfortable using technology, including computers, to facilitate the achievement of business goals.
Positive approach to interactions with customers and team members.
Ability to work within normal office requirements, with long periods of standing and continuous customer support.
Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
Ability to successfully complete our training program
Candidates should have 1-2 years prior teller experience or cash handling/customer service skills.

Rockland Trust is the Bank Where Each Relationship Matters®. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Submit your application and come help us strengthen our communities- one relationship a time.