Front Desk Receptionist/Records Management

About Renaissance Financial Renaissance Financial is a comprehensive financial services firm with locations in St. Using creative business and personal planning, we help our clients achieve financial freedom… one opportunity at a time. Joining our close-knit team at Renaissance Financial will inspire professional growth through numerous opportunities while creating a lasting impact on our organization and community. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The mission of the Receptionist is to demonstrate excellent professionalism and exceptional customer service to facilitate a welcoming environment for clients.

Answer, screen and forward incoming phone calls.

Ensure the reception area and conference rooms are always tidy and presentable.

Maintain stock of necessary supplies in reception area & conference rooms.

Manage conference room schedules and adjust meetings accordingly.

Oversee all aspects of daily mail and shipping activities. This includes, but is not limited to, processing all inbound & outbound mail and packages, sending faxes, troubleshooting any mail delays or issues, and generating billing reports.

Maintain office security protocols with visitor sign-in logs, inbound and outbound package logs, and securing locked spaces at the end of every day.

Assist the Operations Manager with inventory management of office supplies, coffee and mail and shipping supplies.

Maintain a file for vendor receipts, supply orders, packing slips and invoices.

Assist the Records Management department with client scanning and distribute client documents received via mail in a timely manner.

Ability to be resourceful, organized, and proactive when managing multiple priorities at the same time, both independently and with a team.

Solid interpersonal skills & resourcefulness when handling stressful or confidential situations.

Education, Training & Experience: Two or more years of reception/office related experience

Experience with a multi-line phone system and fielding phone calls

Working knowledge of office etiquette

Computer Equipment & Software: Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, OneNote, Teams)

Soft Phone Applications (e.g. Computer Systems

Typing of at least 50 wpm

Working Conditions: This position is in-office, in a business professional environment.

Overtime hours may be required.

J-18808-Ljbffr Renaissance Financial Corporation