Part-Time Community Liaison

Bonus based on performance

Flexible schedule

Training & development

The Community Liaison’s main job is to build long-term, effective partnerships with referral partners in the healthcare and senior-care community. Through those relationships, you will help increase the number of new patients who choose The Bernard Health Institute to help seniors and their families with skilled nursing and senior care.

Success in this role comes from showing up in person, earning trust, following through, and creating partnerships with healthcare professionals and organizations that produce referrals. You will be expected to work toward clear referral partnership and new-patient KPIs once hired and trained.

Build and nurture long-term relationships with referral partners such as social workers, discharge planners, senior-living staff, case managers, healthcare offices, and community partners

Represent Bernard at chambers of commerce, networking groups, community events, and related gatherings as assigned

Keep an accurate outreach tracker (contacts, conversations, next steps, and outcomes)

Participate in training, role-play, and occasional field shadowing to sharpen partner conversations

Work toward agreed referral-partnership and new-patient KPIs set during onboarding and ongoing management

Part-time: 10 hours per week

Pay: $27+/hour plus a competitive bonus structure tied to results

Schedule may include mornings, evenings, or weekends depending on partner availability and events

Reliable car and ability to travel to in-person meetings across Montgomery County, MD

Smartphone for calls, texts, scheduling, and field follow-up

Exceptional spoken and written English

Comfort walking into professional offices, chambers, and community settings (by appointment or appropriately unannounced)

Reliable self-management in a field role — tracking contacts, keeping follow-ups, and working without constant supervision

CRM or outreach-tracker experience

Sales, marketing, or networking experience

Bilingual

This role is built for entry-level marketing and sales professionals. Ideal candidates are coachable, comfortable meeting new people, organized enough to track follow-ups, and motivated by building partnerships that help families get better care at home.

The Bernard Health Institute is a licensed Maryland residential service agency (RSA-03303) providing private-pay skilled home health and supportive care for families in and around Montgomery County. We combine clinical leadership with personal, relationship-driven service — and we are building a referral network that matches that standard.