Loaner Rental Agent
Cocoa Hyundai
Loaner/Rental Representative
We are looking for a Loaner/Rental Representative to join our Hyundai service team!
Responsibilities:
State-of-the-art facility with the latest technology and amenities to foster a professional work environment
Manage the Loaner/Rental fleet inventory
Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.
Manage Valet Program to ensure customers are receiving premium transportation experience
Manage support personnel including Mobility Associates, Valets and Clean up Staff
Open and close rental agreements via TSD rental -Obtaining legal documentation, Verifying insurance coverage, and ensuring rental has all legal documentation compliance such as motor vehicle registrations and tags, insurance, contract content, etc.
Conduct cleanliness and damage inspection before and after each rental transaction
Interior wipe downs of rental vehicles
Run daily reports to determine overdue rentals
Review and analyze management reports and implement action plans as needed
Excellent communication, organizational and follow up skills needed
Proficiency with computers and technology, Microsoft Office, Web, Email, Phone Skills a must
Performs other duties as assigned
Requirements:
Outstanding communication skills in both verbal and written
Excellent customer satisfaction skills
Professional appearance and work ethic
Automotive experience a PLUS
Self-starter and self-motivator
Ability to multi-task independently
Great attitude with high-energy
Ability to work cooperatively with Sales, Service and Parts Personnel.
Valid driver's license with a clean driving record.
Service or hospitality industry experience a PLUS
Bilingual a PLUS
High school diploma or equivalent
Benefits:
~401K
- Paid Vacation
- Sick Time
- Health and Dental Insurance
- Life Insurance
- Short and Long term disability
Cocoa Hyundai
$10k
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