Head of Facilities (Full-Time)

Manager, Division Facilities - North Bay/Sac/CO/NV

Full time Schedule

$Macy’s is more than just a store. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. The Manager, Facilities provides leadership to designated stores within the assigned division, executing strategies to enhance the store environment and maintain building standards. They collaborate with store and divisional leadership teams to address ongoing issues and standardize work practices. Additionally, the Manager shares responsibilities with the Senior Facilities Manager for the assigned division, ensuring effective operational support and alignment.

Identify and implement energy-saving opportunities in collaboration with the field and energy teams, operations, and other relevant partners.

Foster high levels of engagement among field teams through effective communication, collaboration, education, and recognition.

Manage and achieve expense performance targets within payroll and non-payroll accounts.

Coordinate cross-functional projects and communication with store, division, regional, and central partners.

Coach, mentor, and support the career development of hourly colleagues.

Operate and oversee the Service Channel (Work Order System) to ensure effective management of service requests.

Analyze work order and preventive maintenance (PM) performance to drive technician productivity.

Ensure all repairs and preventive maintenance tasks are managed efficiently and effectively.

Oversee and coordinate approved projects within the assigned location or division, with support from other Store Environment leaders.

Respond to trouble calls from stores and take appropriate action in accordance with facility management procedures and policies.

Develop and maintain relationships with third-party vendors, including housekeeping, landscaping, and vertical transportation services.

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Proficient in managing work order systems, analyzing performance metrics, and driving operational efficiency.

Capable of addressing complex issues using creative and strategic thinking.

Project Management: Skilled in coordinating cross-functional projects and ensuring timely execution.

Financial Acumen: Knowledge of accounting principles and the ability to manage expenses accurately.

Knowledge of MS Office programs and the ability to interpret instructions and reports effectively.

Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.

Able to work a flexible schedule based on department and company needs.

Able to travel 20% of the time.

Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Performance-based incentives

Employee Assistance Program with mental health counseling and legal/financial advice

Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.