Salesperson for Retail Sales

TNT Ace Hardware is a locally owned and operated chain of hardware stores serving the Waukesha and Delavan communities. Our vision is to be the best, most helpful hardware store and be recognized as the community destination for home repair, maintenance and service. TNT is customer focused and is genuinely interested in discovering and exceeding the needs of our customers. TNT is dedicated to the challenge of providing a good working environment for our most valued asset, our team members. If our core values resonate with you, please come check out our TNT Team!

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

At TNT Ace Hardware, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace goes beyond hardware: build a future, a purpose, and a community with us.

We believe in earning your trust through clear communication. Help unload incoming trucks and put away merchandise (as arranged by management).
Execute the daily operational, day-to-day goals and priorities assigned by store management.
Cooperate with others and work well as part of a retail team, for example actively participate in daily huddle meetings, share ideas for improvement with management.
Remove promotional bin tags from displays, and price tags as required following sales events, flyers, etc.
Restock merchandise displays as needed, watch end caps and side wings.
Never tell a customer no without checking with a floor manager, assistant manager or store manager.
Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting. Excellent customer service and interaction prevents shoplifting.
Provide the best possible experience for Every Customer, Every Time by being helpful, knowledgeable, and friendly.
Serve Customers in assigned departments, or storewide, and provide needed advice or information, greet customers as soon as you encounter them.
Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question.
Maintain awareness of all promotions and advertisement so you can tell customers about special sales.
Assist customers with large or heavy items as needed.
Availability must be flexible including some evenings and weekends.
You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
You’ll be on your feet for most of your shift.
Medical, dental, and vision insurance options
8 hour shift

• Day shift
• Night shift